Deloitte Senior Business Process Analyst in Winchester, Virginia
Senior Business Process Analyst
Are you seeking a collaborative environment that allows you to work closely with clients and technology? Do you enjoy bringing improvements and increased effectiveness to an organization or project? If so, Deloitte could be the place for you! Join our team of professionals who help our clients drive down costs, enhance quality, and boost operational effectiveness through the full life cycle technical services. If you are interested in supporting a diverse span of projects consider a career with Deloitte.
MUST HAVE CURRENT TS CLEARANCE
Work you ll do
Identify and define core business processes that drive value and require optimization
Collaborate with stakeholders across processes, facilities, locations, units and levels (staff to executive) to gain an understanding of business objectives, facilitate defining measurement solutions and implement business processes and techniques that drive performance
Provide analyses to create a story with themes that clearly show issues and required actions that will improve performance
Recognize data variances and trends, research causal factors and recommend possible solutions
Support initiatives that track process adherence and performance to improvement plans, including, but is not limited to, the implementation of key performance indicators (KPIs), service level agreements (SLAs) and dashboards to monitor process and drive accountability
Researches best business practices within and outside the organization to establish benchmark data
Analyzes and measures the effectiveness of existing business processes
Determines how new information technologies can support reengineering business processes
Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines
Prepare and analyze management and site specific reports
Work closely with Business Intelligence/IT to automate standard reporting
Identify and communicate emerging issues to management. Work directly with end users in support of projects
Complete change management assessments and change management strategies
Creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan
Apply strong analytical and technical skills to document findings in accordance with approved quality procedures and standards
Development and delivery of reports, dashboards, and other communication to meet the needs of program
Minimum Required Experience
Ten plus years experience with a proven record of success in business process analysis and process improvement initiatives
Strong facilitation skills and process-driven analytical skills
Strong ability to manage multiple efforts simultaneously
Excellent verbal and written communication skills. Ability to communicate effectively with team members, stakeholders, and management on both the business and IT sides.
Software Skills: MS Visio, MS Excel, MS Power Point, MS Word
BA/BS degree in business or technical field.
Advanced degree in a business or technical field preferred
Demonstrated leadership experience
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Information Technology
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.