Deloitte Senior Business Process Analyst in Winchester, Virginia

Senior Business Process Analyst

Are you seeking a collaborative environment that allows you to work closely with clients and technology? Do you enjoy bringing improvements and increased effectiveness to an organization or project? If so, Deloitte could be the place for you! Join our team of professionals who help our clients drive down costs, enhance quality, and boost operational effectiveness through the full life cycle technical services. If you are interested in supporting a diverse span of projects consider a career with Deloitte.

MUST HAVE CURRENT TS CLEARANCE

Work you ll do

Functional Responsibility

Identify and define core business processes that drive value and require optimization

Collaborate with stakeholders across processes, facilities, locations, units and levels (staff to executive) to gain an understanding of business objectives, facilitate defining measurement solutions and implement business processes and techniques that drive performance

Provide analyses to create a story with themes that clearly show issues and required actions that will improve performance

Recognize data variances and trends, research causal factors and recommend possible solutions

Support initiatives that track process adherence and performance to improvement plans, including, but is not limited to, the implementation of key performance indicators (KPIs), service level agreements (SLAs) and dashboards to monitor process and drive accountability

Researches best business practices within and outside the organization to establish benchmark data

Analyzes and measures the effectiveness of existing business processes

Determines how new information technologies can support reengineering business processes

Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines

Prepare and analyze management and site specific reports

Work closely with Business Intelligence/IT to automate standard reporting

Identify and communicate emerging issues to management. Work directly with end users in support of projects

Complete change management assessments and change management strategies

Creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan

Apply strong analytical and technical skills to document findings in accordance with approved quality procedures and standards

Development and delivery of reports, dashboards, and other communication to meet the needs of program

Minimum Required Experience

Ten plus years experience with a proven record of success in business process analysis and process improvement initiatives

Strong facilitation skills and process-driven analytical skills

Strong ability to manage multiple efforts simultaneously

Excellent verbal and written communication skills. Ability to communicate effectively with team members, stakeholders, and management on both the business and IT sides.

Software Skills: MS Visio, MS Excel, MS Power Point, MS Word

Preferred Qualifications

BA/BS degree in business or technical field.

Advanced degree in a business or technical field preferred

Demonstrated leadership experience

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a detailed description of DTTL and its member firms. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.


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