Deloitte Category Manager - Contingent Workforce Services in Washington, District Of Columbia
Purpose of the Position
- Contingent Workforce Services (CWS) is a unit in the GPS Contingent Staffing Solutions (CSS) group. The Category Manager works with Deloitte engagement Offering Portfolio leadership, drives initiatives, advises the business. Responsible for driving vendor, contracting, and procurement consistency for the offering.
Work with Offering Portfolio & Sector Leadership to identify strategic staffing needs at the Offering/Sector level.
Drive and intersect FTE Order Board conversations to be inclusive of contingent talent.
Collaborate with Talent leaders and RM's to enhance user experience to drive 'order board' demand and needs
Develop custom strategic plans in order to meet practice staffing needs and establish key metrics for success.
Identify top skills/demand for bulk buys; focus on larger volume demand strategy vs one-off needs
Participate in pursuit activities related to vendor teaming/key resources
Collaborate with Supply Chain & Business Intelligence teams on Vendor identification/subcontract negotiations/management
Develop staffing plans and identify vendors best suited for the plan.
Monitor plan performance to ensure success.
Provide key metrics to OP leadership on plan performance.
Identify areas of continuous improvement and implement efficiencies.
Manage team of Lead admins, Senior admins, & Admins responsible for the procure to pay process of contingent labor resources
Translate sourcing needs to CWS procurement team
Assist in routing volume sourcing requests
Monitor procurement processes for efficiency
Identify areas for improvement: e. procure to onboard timeframe
On-going OP/relationship building
Attend/seat at the table of all OP talent/staffing-planning calls
Reporting of vendor/contractor stats to OPs on a quarterly basis
Escalation point of contact for issues/questions within the offering
Provide monthly (or more frequently as needed) updates to CSS leadership on Offering activities
Contribute to CWS Growth
Share lessons learned with other CWS Team members
Collaborate with the team on ways to improve the services provided by CWS
Provide growth opportunities to Lead, Senior, and Admin level contracts administrators
Successfully complete Deloitte offered courses on providing feedback
Provide clear, immediate feedback to team members - both positive and developmental
Document all feedback provided (positive/developmental) in an email with copies to the team member's coach/team lead and the CSS Leadership
Build knowledge and eminence in order to drive CSS exposure with Deloitte Leadership
Areas of focus can include: C level leadership, Offering Portfolio, Industry, Function, other member firms, etc
4-year degree or equivalent experience
8+ years' experience in account management in the contingent workforce industry
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Ability to engage in strategic talent leadership conversations with market knowledge, trends, intelligence and existing knowledge surrounding 3 rd Party Vendor (base).
Knowledge of how to manage through the contingent risk across different types of CW Solutions - 3 rd Party Vendors, 1099 and SOW based providers
Ability to demonstrate and understanding of information technology concepts and tools including:
A strong understanding of emerging IT concepts and tools. Must be able to converse with IT professionals (at all levels) regarding IT skill requirements
Advanced knowledge of the software development lifecycle
Strong understanding of both the consulting industry and the contract resource procurement process (i.e. knowledge of contracts and contractual language; knowledge of US human resource laws, policies and practices; general knowledge of visa processing)
Demonstrated experience in working with senior leadership within a large company
Demonstrated experience managing a team of 8+ individuals
Strong prioritization skills, including the ability to balance multiple high priority tasks and re-prioritize as needed during the course of a work-day. Strong organizational skills and careful attention to detail
Ability to work successfully in a team environment and make a significant contribution toward achieving team goals and objectives
Excellent written and verbal communication skills
Working manager mentality, must be able to step in and assist with procurement tasks as required by team