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Deloitte Technology Services Optimization ServiceNow, Consultant in Tampa, Florida

ServiceNowConsultant - Technology Services Optimization

Passionate abouttechnology? Energized by a dynamicenvironment that offers opportunities for professional growth and newresponsibilities? Are you interested in helping clients drive alignment withtheir business, work with a ServiceNow Diamond Partner and establish a culturefocused on adding business value? If you are seeking a role that offers you theopportunity to advise clients through critical and complex issues, whileallowing you to develop personally and professionally, consider a career inDeloitte s Technology Services Optimization (TSO) ServiceNow practice.

Workyou ll do

Deloitte is an industryleader in our clients Enterprise Service Transformations. We recognize thatthe backbone enabling our clients aspirations for advancement solutions ofteninvolves next-gen ServiceNow implementation. From blueprint, to implementation,and ongoing services we offer a full scope of innovative solutions to help meetthose goals.

Deloitte wants talent who isready to innovate, grow our services, and empower our clients to leap frogforward in their technical capabilities. Building your career here offers theopportunity to work with cutting-edge technologies to deliver those next-GenServiceNow solutions. We embrace the tech enthusiast mindset and encourage ourtalent to keep their skills evolving at the speed at which the marketplacedesires.

ServiceNow has undoubtedlytransformed the way technology enables businesses to perform. It represents aradical shift in how IT services are obtained, used, and managed. Companies arenavigating through the various options and deciding between single, or acombination of solutions, across different and dynamic platforms. Our employeesare empowered to think outside norms and provide innovative solutions to enableour clients IT successes.


From leading practice to business necessity, everybusiness recognizes the need for a strategic cloud integration platform. AtDeloitte Consulting, our technology strategy and architecture specialists helporganizations develop the strategies and implement the systems that buildbusiness value and drive performance. We have the in-depth knowledge andexperience gained from working on some of the most complex IT challenges aroundthe globe, everything from system replacement to full IT transformation.

Our Technology Services Optimization(TSO) team works with clients to transform their technology delivery bycollaborating with CIOs, Technology Executives, and their teams. Together wework to establish IT operating models based on the implications of next generationand advanced technologies, new and evolving service models for technology, andthe operational expectations of an organization.

Our team of experiencedtechnologists understand the interwoven nature technology plays in all aspectsof today s business environment and focus on helping our clients shift fromfoundational delivery of technology to being the strategic business partner andcatalyst for change. Our Agile/DevOps/Lean technology experts work to transformthe workforce of our clients into the next generation of technology servicedelivery teams.



  • Minimum of 2 years of ServiceNowimplementation experience

  • Minimum of 3 years of technologyimplementation

  • Firm understanding of ServiceNow applicationsand modules

  • Information Technology experience required,including development, implementation, and maintenance of large scale systems

  • Proficient in all phases of the ApplicationDevelopment Lifecycle

  • Strong oral and written communication skills,including presentation skills (MS Visio, MS PowerPoint)

  • Ability work independently and managemultiple task assignments

  • Bachelor s degree in Business, InformationSystems, or equivalent years of experience

  • Ability to travel 80%

  • Mustbe legally authorized to work in the United States without the need foremployer sponsorship, now or at any time in the future.


  • Certified ServiceNow System Administrator

  • Certified ITIL V3 practitioner

  • ServiceNow certification in one or more areas

  • Experience with XML, and SQL

Howyou ll grow

AtDeloitte, our professional development plan focuses on helping people at everylevel of their career to identify and use their strengths to do their best workevery day. From entry-level employees to senior leaders, we believe there salways room to learn. We offer opportunities to help sharpen skills in additionto hands-on experience in the global, fast-changing business world. Fromon-the-job learning experiences to formal development programs at DeloitteUniversity, our professionals have a variety of opportunities to continue togrow throughout their career. ExploreDeloitte University, The Leadership Center. at


AtDeloitte, we know that great people make a great organization. We value ourpeople and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

Deloitte sculture

Ourpositive and supportive culture encourages our people to do their best workevery day. We celebrate individuals by recognizing their uniqueness andoffering them the flexibility to make daily choices that can help them to behealthy, centered, confident, and aware. We offer well-being programs and arecontinuously looking for new ways to maintain a culture where our people exceland lead healthy, happy lives. Learn more about Life at Deloitte.


Deloitteis led by a purpose: to make an impact that matters. This purpose defines whowe are and extends to relationships with our clients, our people and ourcommunities. We believe that business has the power to inspire andtransform. We focus on education, giving, skill-based volunteerism, andleadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at


Wewant job seekers exploring opportunities at Deloitte to feel prepared and confident.To help you with your interview, we suggest that you do your research: knowsome background about the organization and the business area you re applyingto. Check out recruiting tips from Deloitte professionals. at


Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.