Deloitte Greenhouse Experience Lab Leader, Senior Manager in Stamford, Connecticut
Deloitte J&J Greenhouse and Marketing Leader, Senior Manager
The Deloitte J&J Greenhouse is an advanced, immersive environment designed to accelerate breakthroughs for our Executive clients at J&J. It combines behavioral methods, analytics, technology and experienced facilitation to create an experience that can bring about extraordinary results for clients. The Deloitte Greenhouse is designed as a place for cultivation of ideas, of relationships and of opportunities and bring a Green Dot experience to our clients at J&J.
The Deloitte Greenhouse integrates a suite of unique client and internal offerings into one dynamic space. The Greenhouse Lab Offerings types include: Innovation, Insight, Leadership, Strategy, Relationship, Transformation, Transition, and Custom Labs. The Deloitte Greenhouses provide an environment that fosters creativity with approaches and expertise to help clients innovate across a range of issuesleadership, relationships, strategies and provides a very powerful experience for both external and internal teams. Clients who engage with these Greenhouses will uncover highly relevant insights and develop more successful approaches to complex challenges.
Johnson & Johnson Greenhouse is a dedicated space located in New Brunswick NJ. The New Brunswick (NB) Greenhouse studio was a first of its kind undertaking within Deloitte to bring a customized Greenhouse experience to a Platinum client and drive an account wide lab strategy to help them achieve breakthroughs in high priority areas like R&D, IT & M&A, execute marketing and relationship strategy for the J&J Greenhouse Experience across key client relationships and bring Deloitte s Eminence and Thought Leadership in an immersive setting. The studio has been operational since April 2016 and due to the exceptional track record is being expanded to a larger location in New Brunswick.
Work you ll do
The J&J Greenhouse and Marketing leader is a unique role providing the ideal candidate an opportunity to design and execute the Greenhouse strategy in conjunction with the Account Marketing and Relationship strategy globally for Johnson & Johnson Account Team. The J&J Lab Leader will work with a wide array of executive level clients at J&J to solve exciting business challenges, stretch their critical thinking and problem-solving skills and network with them while bringing and showcasing Deloitte s functional and thought leaders.
The J&J Leader will be a strategic and an operational leader, marketer, ambassador, designer, and facilitator for the Deloitte Greenhouse Experience Offerings.
The ideal candidate will be a Senior Manager or Managing Director with exceptional strategy and operational skills including project management, strong facilitation/presentation skills, design thinking and creative problem-solving skills, an interest in analytics and data visualization, a passion for creating innovative, dynamic, unique experiences for our clients and account teams. A strategic approach, proactive and hard-working attitude will help the candidate excel in this role. An ability to network both at J&J and within Deloitte and connecting the dots is a key requirement of this role. Having functional knowledge of Life Sciences will be helpful.
Deloitte Greenhouse Experience and Marketing Leader s primary responsibilities:
- Greenhouse, Marketing and Relationships Strategy Design and Execution
Design a global J&J Greenhouse Strategy in conjunction with the Marketing, Relationship Strategy and the top issues for J&J at a given time.
Act as the Single point of contact for all J&J Greenhouse Experience labs for all priority relationships on the account.
Embed Greenhouse experiences in Pursuits process, Orals delivery and post-proposal follow ups.
Track opportunities and follow ups from client touchpoints whether Labs, Marketing events related to labs, Pursuits (if done in a lab setting) or Relationship meetings linked to labs.
Advise PPMDs and SMs on types of labs events and how/when to use them for pursuits, delivery and relationship building.
Ensure that new lab offerings from the Greenhouse are socialized continually within the J&J team and with the clients.
Continually enhance the Digital experience for J&J clients by introducing new and innovative tools.
Review and support Greenhouse Experience communications, as needed.
Work collaboratively with the NY and other Greenhouse teams, promoting teamwork and high quality deliverables.
Contribute to the overall Greenhouse Experience program through new Lab offerings, tools, processes, etc.
Lead/support special projects on either the U.S. / local teams within the Greenhouse.
Research and test creative/innovative approaches that could be leveraged in the Greenhouse.
Manage, mentor and develop the dedicated J&J Lab Manager and other staff supporting labs on J&J account.
Lead execution of J&J Greenhouse Experience Marketing including distribution of thought ware in lab settings and otherwise, coordination of event invites, tracking of metrics etc.
Stand up Greenhouse capability for J&J in EMEA and APAC to deliver labs for J&J.
Manage the Greenhouse space and coordinate with other service providers like PRYSM, Creative designers, External facilitators etc.
Maintain a 12month rolling lab calendar and promote utilization of the space for labs, marketing events and pursuits.
Lead the design and execution of the J&J Greenhouse Experience Relationship Strategy for Priority relationships and ensure that lab and non-lab interactions are tracked and monitored.
Enhance J&J Greenhouse tracking processes continually for efficiency and budgetary impact.
Support Lab offerings at J&J in order to encourage sharing of ideas and promote strong team dynamics.
- Lab Design and Facilitation
Demonstrate strong facilitation and presentation skills including ability to understand and address client challenges and draw out key talking points; select speaking style and approach best suited for the situation and audience
Design and deliver tailored, high-quality and consistent experiences at their Greenhouse location for all levels of lab visitors and types of labs
Be well versed in all Greenhouse IP and ability to facilitate all types of labs including Biz Chem, Moments that Matter and Transition labs
Manage the coordination and execution of lab design, lab day, post work and ongoing activities with a particular emphasis on analytics labs.
Lead pre-planning calls; drive and customize lab design and planning to align with account team/client needs; work with client teams to plan for and dry-run impactful client sessions by tailoring the Lab, recommending demonstrations to be shown, tailoring demo stories where relevant, and helping to formulate the agenda.
Work with business and external partners as needed to construct and orchestrate custom Labs.
Bring wide-ranging experience, professional concepts, and functional area/Deloitte objectives to resolve complex issues in creative ways; bring personal subject matter expertise to play where relevant.
Minimum of 10 years direct experience serving clients, delivering services through a function ideally in Life Sciences.
Proven evidence in delivering high impact workshop experiences
Strong executive presence and ability to facilitate multi-topic and multi-function discussions and showcase knowledge and expertise.
Demonstrate strong facilitation and presentation skills including ability to understand and address client challenges and draw out key talking points; select speaking style and approach best suited for the situation and audience.
Demonstrate strong design thinking and creative skills to pull together immersive experiences for executive level clients.
Collaborative working style and team building skills are necessary.
Ability to think cross-functionally.
Preferred: Interest and experience with analytical methods and tools, including data visualization are desirable.
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
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Category: Business Development / Sales / Marketing
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