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Deloitte Deloitte Consulting, US Delivery Center, Solution Analyst (Training) in Springfield, Illinois

Interested in creating mission critical solutions? Together with our other delivery centers around the world, we provide development and sustainment services for our clients, both pre- and post-implementation. Here you'll get the chance to work on projects that will build on your technology and business skills, support organizations undergoing large-scale transformation, and help our clients achieve a higher level of service and business value.

Work you'll do

As a Solution Analyst, you'll work with an experienced team to act as a strategic advisor to clients through solution implementation and maintenance. The work could span a variety of skillsets, as detailed below.

  • Support project requirements, as documented in the Training Plan/Statement of Work

  • Utilize a content style guide that includes tone of voice, glossary, and guidelines to develop training materials

  • Develop creative training solutions to meet client goals through use of various adult learning principles and ADDIE framework; rationalize solutions to delivery leads and subject matter experts

  • Incorporate delivery lead and subject matter expert feedback into training materials in a timely fashion

  • Develop customized training solutions and draft deliverables utilizing strong skills in problem solving, grammar, punctuation, and attention to detail

  • Support vILT and/or Train-the-Trainer delivery



  • Bachelor's degree completed by August 2024 in these or related areas of study

  • Business, Management, Human Resources, Instructional Design, Education, Psychology, Organization Behavior or other related field

  • Strong academic track record (minimum GPA of 3.0)

  • All USDC Practitioners will be expected to co-locate up to 30% of their time. This may include a maximum of 10% overnight client/project travel

  • Must live in a commutable distance to the following location: Springfield, IL

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

  • Must be able to obtain the required level of security clearance for this role

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)


  • Familiarity and understanding of business, management, human resources, or instructional design, development and delivery

  • Project management support and work plan development experience

  • Experience and use of adult learning principles, ADDIE modeling, System Development Life Cycle (SDLC) and authoring tools (Captivate, Vyond, Articulate, Camtasia, etc.)

  • Risk and issue management background

  • Ability to maintain integrity and professionalism

  • Creativity, self-confidence, and a demonstrated ability to manage ambiguity

  • Strong listening skills and attention to detail

  • Strong teamwork and interpersonal skills

  • Comfort with learning new technologies

  • Awareness of ADDIE Methodology and Adult Learning Principles

  • Demonstrated training material design, development, and delivery experience

  • Strong attention to detail, time management, and task completion skills

The Team

Our US Delivery Center team is comprised of deeply passionate and experienced professionals who guide clients through their most complex challenges. We work with clients and help them develop custom software solutions, manage their applications and databases, and provide strategic recommendations to help them enhance their businesses' operations, processes, and performance. Learn more about the US Delivery Center .

Information for applicants with a need for Accommodation

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.