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Deloitte TMT/Hi-Tech Sector -Subscription Billing Implementation Manager in Seattle, Washington

TMT/Hi-Tech Sector -Subscription Billing Implementation Manager

Our Telecommunications, Media and Technology (TMT) industry clients include some of the most valued companies in the U.S. and many of the world's top global brands. We are poised to help clients shape their evolving business models, scale and transform their operations, modernize their processes and technologies, and constantly improve their customer experience. Our Technology sector includes the world leaders in software, semiconductor, Cloud, analytics, cyber, networking, enterprise and personal computing, and technology services.

The team

The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business. The team incorporate expertise from across the firm to leverage common approaches, best practices and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions. Deloitte's US Core Industry Solutions focuses on dramatic and sustainable operational improvement using industry specific solutions and technologies. It has six Market Offerings:

  • Digital Banking Solutions

  • Digital CARE

  • Insurance Core Systems Transformation

  • ConvergeHEALTH

  • Emerging Industry Solutions

  • Strategic Investment Management Solutions

  • Semiconductor Technology

  • Communications Service Provider

Work You'll Do

As a Manager, you will lead and deliver small or components of large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.

Manager level responsibilities include:

  • providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.

  • You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Managers participate in the development and presentation of proposals for business development activities.

QualificationsRequired:

  • 6+ years of experience at a large or boutique consulting firm or with experience working in hi-tech industry focused on delivering cloud-based subscription billing solutions

  • 6+ years of experience working in hi-tech sector including one of the following: semiconductor, hardware, software, IoT, cloud.

  • Strong understanding of lead-to-cash and record-to-report processes and end-to-end architectures

  • Subscription billing implementation expertise, including understanding of the leading practices and ability to facilitate clients' most complex requirements

  • Experience with end-to-end implementations of subscription billing solutions (e.g. Aria Systems, Zuora, Oracle BRM, SAP Hybris, Avangate, GoTransverse)

  • Understanding of integration principles and methodologies for real-time web-based protocols (REST, SOAP) and batch integration frameworks (SFTP)

  • Ability to communicate complex system concepts to a business audience in a clear and concise manner

  • Experience and in-depth understanding of all aspects of the SDLC including Design, Build, QA, UAT and Support

  • Strong understanding of Agile and Scrum methodologies

  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.

  • Limited sponsorship may be available

Preferred:

  • Experience with architecture assessments and developing roadmaps to implement subscription billing solutions\

  • Experience with designing and configuring cloud/SaaS billing solutions in complex environments

  • Experience designing integrations with upstream (commerce, CPQ) and downstream (revenue, GL, EDW) applications

  • Experience identifying workarounds and creative solutions within configurable cloud billing systems or within boundary applications where customization is required

  • Experience with successfully leading complex engagements, both business and technical, including multiple dependencies and integration points

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Eagerness to mentor junior staff

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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