Deloitte Senior Office Services Assistant in Seattle, Washington
Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.
Senior Office Services Assistant
Part of the internal operations team at Deloitte
Are you the type of person who is motivated in a high-energy team environment, enjoys multi-faceted and detail-oriented work, and is proactive and engages customers to understand their business needs? Then come join our team!
Work You ll Do
You will play a critical role in helping to deliver tax documents and client work product to our customers to meet tax filing and other business deadlines. You work closely with our tax professionals to ensure a quality product is delivered including effectively processing and assembling tax returns and preparing hard copy and electronic deliverables.
As this work can be seasonal, you will also work with the operations team to help provide a full-range of other business services in support of our Deloitte professionals, clients, and guests that align with and play to your strengths in customer support. In addition to providing dynamic office and administrative support, you may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks, work with the other members of the team to ensure daily operations are running smoothly and support the needs of the office, proactively supporting our customers. In sum, you are responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality.
As a Senior Office Services Assistant at Deloitte your responsibilities will include:
Effectively managing requests by assessing needs, securing all necessary details, negotiating deadlines, and communicating with customers to manage expectations
Adding value through critical thinking and anticipating needs to support quality deliverables and for effective management of critical time-periods and high work volume
Managing and fostering relationships with the team, customers and leadership, to ensure appropriate planning for incoming work
Ensuring quality work product through effective execution of established guidelines and procedures; reviewing work product for quality, accuracy, and alignment with customer request
Participate in cross utilization within all One Team areas; provide back-up, as necessary, to team for all daily responsibilities during scheduled and unscheduled breaks and PTO
Back up for main reception; duties to include greeting visitors, answering phones
Assist with meeting services including catering setup/teardown, room configuration and AV
Provide hoteling support - making reservations (offices, workstations, and conference rooms) and assist with video conference room; maintain workspace and common areas
Process, sort and distribute incoming/outgoing mail, process certified mail; receive and check in packages, notifying recipients; ship packages; inventory and stock supplies; assist with in-house copying and printing.
Maintain a sense of urgency and respond to and follow-up on all requests in a timely and efficient manner
Perform other tasks and special projects as required or as assigned by management team
The Operations Team
At Deloitte, the internal operations team provides a full-range of hospitality and business services. We help our Deloitte professionals with daily office support needs, meeting and event planning and execution, and an array of other services related to office operations and facility management. Our team members work collaboratively and apply their specialized knowledge and skills to think proactively to provide a holistic customer-centric experience for our Deloitte professionals, clients, and guests.
Category: Administrative and Support Services
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.