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Deloitte Customer Insight, Analyst level full time – Cornell in Seattle, Washington

Doblin Deloitte is looking for skilled research specialists who want to experimentacross methods to inform the products, services and customer experiences of thefuture. Insights specialists are highly skilled in one or more discipline of user-centeredresearch both to explore new domains and to evaluate and test new ideas. Directing the discovery process as part of designand innovation teams, this role involves close collaboration with design,strategy and technology colleagues to ensure that primary and secondaryinsights are driving client results.

Work You ll Do

Direct research framing, planning, execution and analysis

Choose and advocate for research methods to employ across research types

Lead research at the front end of projects to include ethnographic-style interviewing, observation, and other methods

Lead evaluative research, leveraging various types of digital and physical prototypes to refine concepts based on user input

Lead the development of research outputs and narratives, incorporated into large-scale workshops and client meetings

Serve as the voice of customers in front of senior client audiences

Demonstrate your passion and curiosity for learning about the world, human behavior, and the motivations that lie beneath the surface to create solutions that fit into people s lives

Work directly with clients using compelling written and spoken communication

Collaborate and work on teams

Required Qualifications

Bachelor s degree completed by Summer 2020 in these related areas of study:

Human Factors, Sociology, Anthropology, Design Strategy, Innovation, Organizational Psychology, Human Computer Interaction

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Strong academic standing (preferred GPA of 3.5 or higher)

Ability to travel 40 - 50%

How you ll grow

Our professional development plan focuses onhelping people at every level of their career to identify and use theirstrengths to do their best work every day. From entry-level employees to seniorleaders, we believe there s always room to learn. We offer opportunities tohelp sharpen skills, work with industry-leading talent on a daily basis, inaddition to hands-on experience in the global, fast-changing business world.From on-the-job learning experiences to formal development programs, ourprofessionals have a variety of opportunities to continue to grow throughouttheir career, while delivering products to Fortune 500 clients. Explore Deloitte University,The Leadership Center. at

Deloitte s culture

Our positive and supportive culture encourages ourpeople to do their best work every day. We celebrate individuals by recognizingtheir uniqueness and offering them the flexibility to make daily choices thatcan help them to be healthy, centered, confident, and aware. We offerwell-being programs and are continuously looking for new ways to maintain aculture where our people excel and lead healthy, happy lives. Learn more about Life atDeloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impactthat matters. This purpose defines who we are and extends to relationships withour clients, our people and our communities. We believe that business has the power toinspire and transform. We focus on education, giving, skill-based volunteerism,and leadership to help drive positive social impact in our communities. Learn more aboutDeloitte s impact on the world. at

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.