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Deloitte Strategy Healthcare Specialist Leader in San Jose, California

The team - Health Care

Focuses on assisting those organizations that are responsible for the delivery, funding and payment management of health care and medical related services. Clients include hospitals, academic medical centers, health systems, home health agencies, long term care, outpatient facilities, ambulatory surgery centers, practitioners and physician groups as well as health plans, other health insurance companies, and pharmacy benefit managers. Also drives integration with government agencies. Strategy & Analytics Strategy Our Strategy practice brings together several key capabilities that will allow us to architect integrated programs that transform our clients' businesses, including Corporate & Business Unit Strategy, Technology Strategy & Insights, Enterprise Model Design, Enterprise Cloud Strategy and Business Transformation.

Strategy professionals will serve as trusted advisors to our clients, working with them to make clear data-driven choices about where to play and how to win, in order to drive growth and enterprise value.

Strategy will help our clients:

  • Identify strategies for growth and value creation

  • Develop the appropriate business models, operating models, and capabilities to support their strategic vision

  • Maximize the ROI on technology investments and leverage technology and Cloud trends to architect future business strategies

    Work you'll do

Health Care engagement: Serve as the day-to-day team leader for staff and as the primary point of contact for the senior client and practice leadership. Lead a team in the development of the strategic approach to the design and implementation of the virtual health offering and in organizational change management. Design activities may include creating business cases to prioritize different virtual health use cases, facilitating the completion of a capability assessment, identifying client-specific technological needs, collaborating with key stakeholders on deployment plans, and determining how to effectively train and market the new offering. The implementation phase may include developing and executing clear plans for changes in the people, process, and technology to enable the offering.

Qualifications:

Required:

  • Bachelor's degree from accredited university

  • Demonstrates consistent career progression with increasing levels of responsibility

  • Performed above expectations in previous professional roles

  • Competent in Microsoft suite of Business Software, specifically Excel and PowerPoint

    • Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)

Preferred:

  • Project management, including developing and managing a team, project plan, and budget

  • Experience in direct client service or in a client service capacity

  • Understanding of the health care landscape and of trends impacting health care providers, health plans, and customers

  • Experience working in health care IT, virtual health, and/or developing and implementing a virtual health program

  • Experience in management / oversight of new virtual health technology, hardware, and software

  • Clinical education and experience (e.g., physician, nurse), Excellent undergraduate academic record (GPA 3.5+)

  • Advanced degree in business or health care-related field (e.g., MHA, MBA) from a top tier program

  • 5+ years of management consulting experience in a health care related field

  • Superior critical thinking, analytical and problem-solving skills

  • Exceptional interpersonal, team-building and communication skills

  • Ability to build consensus and foster change in a client business setting

  • Tolerance for working in ambiguous, uncertain environments

  • Commitment to personal and professional growth

  • Sense of responsibility to self, team and client

  • Outstanding integrity, initiative, creativity, and passion

  • Experience leading or managing teams and change initiative

  • Lead engagement planning and budgeting

  • Oversee development and monitoring of work plans for all components of an engagement

  • Manage activities across all work streams

  • Provide quality control oversight for all work threads managed

  • Coordinate with both clinical and non-clinical SMEs to provide peer review of team deliverables

  • Provide guidance to junior practitioners as they manage large, confidential and complex data sets

  • Maintain executive relationships and facilitate client acceptance of proposed solutions

  • Develop process flows identifying challenges and opportunities in business processes

  • Oversee junior practitioners as they conduct detailed analyses, draw conclusions, and develop pertinent and insightful recommendations

  • Define deliverable structure and content to reflect the engagement contract

  • Present findings and recommendations to client leadership

  • Manage engagement economics and risk

  • Mentor and develop junior staff

  • Engagement delivery

  • Manage and deliver components of client engagement

  • Lead teams to assess, design, and implement solutions to achieve client's strategic objectives and business issues.

  • Assume accountability for on-time delivery of contracted activities and deliverables

  • Build and source internal teams structure and composition to deliver engagements

  • Manage engagement delivery, work plan, activities

  • Provide client sponsors with regular updates

  • Lead and manage identification and prioritization of issues

  • Ownership of budgeting and forecasting of team member time and expenses for projects

  • Identify and mitigate risks throughout the project life-cycle

  • Conduct client interviews and facilitate client meetings

  • Present findings and recommendations to client leadership

  • Business Development

  • Develop and maintain contact with top decision makers at key clients

  • Organize and lead pursuit teams

  • Participate and lead aspects of the proposal development process

  • Contribute to the development of proposal pricing strategy

  • Oversee and create draft engagement contracts

  • Develop additional business opportunities with current clients and expand engagement scope

  • People Development:

  • Perform role of counselor and coach

  • Actively participate in staff recruitment and retention activities

  • Provide leadership for delivery teams and staff in local offices

  • Leading work - life balance expectation on engagements through flexibility and predictability initiatives

  • Provide input and guidance into the staffing process

  • Provide real-time feedback to project team members and participate in the performance review process

  • Eminence and Firm Activities

  • Develop points of view in your industry

  • Publish white papers and present opinion at industry conferences

  • Lead practice development activities within the firm

  • Lead and support recruitment activities

  • Organize local office events to build firm culture

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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