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Deloitte Site Reliability Engineer Lite (NOC++) in San Jose, California

Are you an experienced, passionate pioneer in technology? A cloud solutions builder who wants to work in a collaborative environment. As an experienced Site Reliability Engineer Lite NOC ++ you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you'll do/Responsibilities

  • Deploy software on servers

  • Provide daily operational support for the suite of systems and services

  • Monitor the health and performance of the systems/services and respond to incidents/alerts as they arise and update stakeholders on issue resolution

  • Participate in 24/7 on-call rotation; be flexible to work on nights and weekends, variable schedule, and overtime as necessary

  • Develop and document day to day processes for team collaboration, learning and training purposes

  • Apply configuration changes to applications and servers to support business initiatives

  • Be innovative in automating the daily routine tasks

  • Ensure the efficient operation and maintenance of production systems

    The Team

    The US Cloud Engineering Offering focuses on enabling our client's end-to-end journey from On-Premise to Cloud, with opportunities in the areas of Cloud Strategy and Op Model Transformation, Cloud Development & Integration, Cloud Migration, and Cloud Infrastructure & Managed Services. Cloud Engineering supports our clients as they improve agility, resilience and identifies opportunities to reduce IT operations spend through automation by enabling Cloud. We accelerate our clients toward a technology-driven future, leveraging vendor solutions, Deloitte-developed software products, tools, and accelerators.

    Qualifications

    Required

  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

  • Servers and application support experience

  • Linux/Unix Administration experience

  • Experience with ticketing and documentation tools such as Jira, confluence

  • Strong analytics and communication (both written and oral) skills are required

  • Ability to multitask, prioritize tasks, and handle pressure well in a fast-paced environment

  • Travel up to 10% annually

  • Limited immigration sponsorship may be available

    Preferred

  • Review incidents to understand root cause of the issues and follow-up to ensure proper fixes are deployed

  • Partner with cross-functional teams to understand the servers/services setup and work with them to come up with monitoring solution based on the best practice

  • Familiarity with networking LAN, WAN, HTTP, HTTPS, DNS, SSH troubleshooting

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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