Deloitte Salesforce Senior Consultant in San Jose, California
Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.
Work you'll do
• Serve as an integrator between business needs and technology solutions
• Problem solve and offer ideas to solve client issues
• Conduct relevant research, data analysis, and create reports
• Identify efficiencies and innovative approaches
• Maintain responsibility for completion and accuracy of work products
• Assist in proposal development as requested
• Develop your skills through training courses, mentoring, and daily interaction with clients
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Digital Customer offering helps public sector and higher education clients transform their businesses and customer interactions through innovative digital experiences. We work with our clients to create, design and deploy digital products that increase adoption and drive measurable results.
Bachelor's degree and at least 5+ years of technology consulting or other relevant industry experience
Proven ability to effectively prioritize workload and meet deadlines
Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
Must be able to obtain and maintain required clearance for this role
Gathering, developing and analyzing business requirements for solution design on Salesforce.com
Application design and configuration using Salesforce.com automation (SFA)
Utilizing object oriented programming and design concepts to advise clients on Salesforce.com solutions
Developing custom applications and performing unit testing using Salesforce.com APEX and Visualforce pages
Performing data migration using Salesforce.com Data Loader
Designing and developing functionalities and web integration using Apex, Designing user interfaces using Visualforce pages
Using Force.com IDE to deploy and migrate applications
Utilizing Eclipse as a platform for development, testing and code deployment
Creating process and business flow diagrams use cases, story boards, training documents and job aids for end users and business users using Microsoft Visio and PowerPoint; Supporting and maintaining the applications on Salesforce.com to ensure optimal performance
Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Prior professional services or federal consulting experience
Familiarity with Agile Development Methodology
Prior experience in Project or program management
Experience working with agile methodology
Sales Cloud or Service Cloud experience
Technical understanding of Lightning
Understanding Force.com, Communities, Service Cloud
Understanding of Salesforce Design and Development Best Practices, Apex Design
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.