Deloitte Practice Engagement Relationship Manager in San Jose, California
Practice Engagement Relationship Manager
The Practice Engagement (PE) team is a key liaison between NBI and the Networks (Offering Portfolios, Industries) within the core Consulting practice. PE collaborates with Consulting's Innovation and Asset Leaders (I&AL), their asset teams and stakeholders to cultivate and grow/enable their hybrid (asset-based) strategic priorities. PE also works with Consulting Leadership to vet early stage High Growth Business concepts for investment and handles all internal engagement communications and reporting efforts.
Relationship Managers (RM) act as a single point of contact for two Network Innovation & Asset Leaders (I&AL) - Consumer and CBO. The role's primary objective is to assist these I&ALs and their networks access resources and services across NBI, which includes I&P, in order to meet their asset strategy objectives and support their High Growth Businesses (HGB). In addition to standard RM responsibilities for Consumer, you will also have the opportunity to play a key role shaping and driving the commercialization of assets as a part-time Asset Chief of Staff for the Consumer Industry.
Work You'll Do:
As a Relationship Manager, you will have a pulse on 'in-flight' activities across NBI for the Consumer and CBO Networks you support. In this role, you will:
Act as a liaison for the Consumer and CBO I&ALs and assist them in understanding 'where and who to go to for what' across NBI - creating a customer-centric experience for I&ALs in order to promote and further the success of their asset portfolios
Promote NBI capabilities and services to the Consumer and CBO I&ALs that can potentially mitigate and support gaps within their portfolios; share 'best practices' as seen across Networks for managing a portfolio within NBI
Share a singular view of in-flight NBI projects led by Consumer and CBO and/or projects that impact Consumer and CBO but are led by other Industries or OPs (e.g., HGB investments, Catalyst market validation/sensing)
Act as a single point of contact to drive forward requests from Consumer and CBO across NBI in order to fast track NBI consultations/advisory discussions
As a part-time Asset Chief of Staff for Consumer, you will collaborate closely with the Consumer I&AL to enable commercialization of Consumer assets. In this role, you will:
Work hand-in-hand with Consumer I&AL and Consumer Industry Leadership to build traction for Consumer asset portfolio and keep monthly dashboards up to date for the Consumer Industry Leadership team (evaluating market traction vs. Industry asset targets/PMD goals)
Support asset activation campaigns with 10-12 priority client accounts
Work with the CBO to pilot an "Asset Nerve Center" that proactively responds to Mercury opportunities for the Consumer Industry
Collaborate with OPs and asset teams to maintain the assets aligned to the Consumer Growth Drivers in AssetCentral
Support monthly Consumer Asset Council meetings (CAC) for Consumer PMs
This is primarily a virtual role. (Note: When COVID restrictions lift, it will include 10-15% travel requirements. The travel includes going to Atlanta for 3 days each month.)
Innovation & Platforms (I&P) is part of Deloitte Consulting's New Business Innovation (NBI) team, which collaboratively evaluates new technologies and trends-sensing, incubating, and scaling the development of assets to augment the firm's leading services. NBI drives Consulting's asset-based agenda and supports its hybrid offerings, building a culture of continuous innovation to address our clients' most pressing business challenges, deliver tangible results in the near-term, and create sustainable competitive advantage for the firm.
Experience in Consumer Industry with an interest in emerging technologies, new product/innovation strategy and sales & marketing enablement
Experience presenting findings/deliverables and facilitating for senior leadership as well as technical and non-technical executives and audiences
Working Project Management experience facilitating between technical project teams and diverse business groups
Proven working ability to storyboard, present, and facilitate of meetings
Working experience with sales, forecasting, and reporting out progress to senior leadership
Ability to work independently while directing and/or supporting other team members in a virtual environment
Detailed oriented / pro-active in identifying and managing action items, issues and risks
Adept at pivoting and balancing conflicting timelines and team priorities
Experience in developing/driving strategic plans, preferred
Exposure to firm assets/pre-configured solutions, preferred
Exposure to firm sales tools (e.g., Mercury), preferred
Excellent verbal and written communication skills
Comfort working with all levels of the organization - this role will require directly supporting multiple PPMDs
Strong skills with MS Office applications: (Excel, Word, PowerPoint)
*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.