Deloitte Managed Services - Sales Operation Manager in San Jose, California

The Deloitte Advisory practice helps clients create and protect value in order to realize strategic objectives, protect shareholder value, and achieve improved profitability. Managed Services and Products (MS&P), as part of Deloitte Advisory, identifies, develops, and delivers market differentiated recurring services to our clients. We are the destination for professionals who want to be part of a high-impact team driving growth opportunities for Deloitte, and who want the opportunity to use their unique strengths and develop their talents. We are seeking experienced and energetic professionals to support our MS&P Deal Desk Center of Excellence (COE). Our ideal candidate brings experience with supporting managed services or other recurring revenue offerings, strong adherence to process, initiative and strong decision-making skills along with the interest to work in a fast-paced, dynamic environment. As a critical member of the team, you will help support the MS&P Sales Enablement team and the broader Deloitte Advisory team manage the sales cycle of the opportunities in the Managed Services and Products portfolio.The Sales Operations Manager will work to ensure visibility and analysis of key pipeline metrics across the entire customer lifecycle including sales forecasting methodology, sales, and customer management activities. The role is a key partner to the entire business development team and will also be involved in the coordination, planning and execution of yearly sales plan and stewardship of reporting tools. In addition, this role will be the primary leader between sales and operations, focusing on process enhancements and project management. Support MS&P Sales Enablement and Deloitte Advisory client teamsAssist sales leadership with sales strategy and planning, contest development and implementation and sales forecastingOwn, manage and run sales forecasting process as well as budget planning and trackingService as Sales liaison/representative to other functional areas within the organizationDrive and manage the sales training/development process including on boarding, professional sales process training, and ongoing professional sales developmentDemonstrate personal accountability by building ownership for key initiativesMaintain high levels of execution through efficient route sales, customer orders/productivity attainment, analysis and effective staffingDevelop the organization by managing performance and developing individual capabilitySet Sales priorities by using functional knowledge and business informationMake critical decisions to achieve positive results with customers and employeesCommunicate business results and execute initiatives

Category: Business Development / Sales / Marketing