Deloitte Client Account Management – Technology, Media & Telecommunications (TMT) – Manager in San Jose, California
Client Account Management Technology, Media & Telecommunications (TMT) Manager
We re looking for an autonomous self-starter with outstanding organizational and program management skills - a strategic thinker who s also a natural collaborator. As a Client Account Manager (CAM) in Deloitte s Technology, Media & Telecommunications (TMT) practice, you ll work with senior leaders in our firm on the top accounts in the TMT industry helping the Account Teams build relationships, win projects and manage work. You ll oversee all account operations and strategic activities keeping our practitioners armed and in front of the client while ensuring back office operations run smoothly. You ll also intimately work with account leadership to deliver and support Advisory, Consulting and Tax business priorities to bring the best of each business to our client. You ll share what other account teams are doing and help to innovate new approaches. You will be the important link between the larger firm, the account team, and the client.
Work you ll do
Responsibilities will be based on specific client relationship objectives and the needs of the account team, and will includesome or all of the following:
Client Impact/External Facing Activities: Develop and executeClient Service Strategyand Planning, Client ServiceAssessments, MarketingStrategy, Client and AlumniRelationship Management, Client Meeting Preparation, and Proposal Support
Account Operations/Internal Team Management Activities: ManageAccountMeetings, Team Communications, Opportunity Management, Onboarding/Offboarding of team members,Knowledge Management, and supportAccount Financial Management as needed
Contract, Risk and Quality Management Activities: ManageContractManagement activities and the account s Confidential Information Program
At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, the Client Account Manager (CAM) program is comprised of professionals who are dedicated to providing our most important client accounts with streamlined cross-functional support. CAMs, like other Deloitte practitioners, are aligned to an industry (e.g., Energy, Resources & Industrials, Financial Services; Consumer; Life Sciences & Health Care; Government & Public Services; or Technology, Media & Telecom). CAMs help build and execute client service strategies, optimize internal support, and increase efficiencies to enable our account teams to provide the best Deloitte Client Experience.
Demonstratedaccountmanagement or consultingexperience
Minimum5 to 7 years work experience
Abilityto adapt to a changingenvironment
Proficientin Microsoft Office suitestrongPowerPointand Excel skillscritical
Excellentanalyticaland problem-solving skills
Experience working in a professional services firm
How you ll grow
At Deloitte, we help you shape the future direction of your career. We offer comprehensive development planning as well as training, mentoring, and coaching to help you grow from within. From hands-on experience to increases in responsibility to rewarding teamwork, Deloitte nurtures talent by providing supportive leadership.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Communications and Public Relations
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.