Deloitte Change Management Manager - Digital Enablement in San Jose, California
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.Are you passionate about helping clients evolve their organization to adapt to and solve the complex challenges of globalization and digitalization by using digital technologies to capitalize on value-creating opportunities? Are you enthusiastic about helping clients develop their workforce and culture into an agile, data-driven, market-sensing organization that successfully integrates digital technologies into the everyday life of their clients? As a member of our Organization Transformation & Talent (OT&T) Digital Enablement practice, you will deliver change management, training, communications, organization design and governance, and culture solutions that enable industry-leading clients to meet and exceed their digitalization goals. Would you like to work for an organization committed to your professional development and personal success? How about a company that walks the talk by being an organization built for agility, driven by a workforce and culture that extends beyond borders and is led by empowered leadership? Deloitte offers an award-winning culture that supports our employees development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being. Work you ll doAs a Digital Enablement Manager, you will lead teams using agile, data-driven, digital solutions to address the human factors affecting an organizations ability to reach its strategic objectives, including how the workforce is organized, how to define and develop the workforce, and how to cultivate, engage, evolve, measure and incentivize the workforce. Responsibilities include, but are not limited to: Lead one or more teams responsible for design and execution of Organizational Change Management (OCM) activities for large-scale transformation projects including, but not limited to, stakeholder engagement, change management, training, communications, organization design and governance, and culture solutions that enable industry-leading clients to meet and exceed their digitalization goalsUtilize Deloitte s proprietary methods and tools to develop the overall transformation strategy and detailed plan(s) for the full lifecycle of technical implementation and emerging technology initiativesManage team responsible for developing and deploying user adoption programs for technical implementations, digitalization and emerging technology initiativesLead one or more teams to develop and execute digital, data visualizations of our work products for clients, apply behavioral tools to assess the impact of change on organizations, and use assessments of organizational culture, performance and readiness for changeDefine future learning opportunities to enable the use of transformative technologiesCommunicate digital enablement concepts to business audiencesHumanize cultural factors of moving to cloud-based technologiesTranslate business needs into associated technical requirements, and understand solutions that will incorporate these requirementsUnderstand end-to-end view of client s technical environmentDemonstrate how analytics/models can be interpreted and applied to a business issueAdvise the client on best practices and market trends impacting clients during their digital journeyDeliver in Agile SDLC methodology to enhance solution quality, enable flexibility, and identify new growth areasOversee work performed by members of the Human Capital team (Change Specialist, Communications Specialist, Training Lead, Training Developers, Analytics Specialist, etc.)Ensure transformation activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams, as requiredManage overall transformation work plan, conduct weekly status reporting, and identify issues and manage risksDevelop and maintain contact with top decision makers at key clients; organize and lead pursuit teamsResponsible for managing and leading business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc. The teamA part of Deloitte Consulting LLP, our Human Capital professionals work closely with clients around the world to develop effective and efficient people-centered solutions. Our team helps clients define their talent strategy and align it with their executive business vision using innovative strategic frameworks that enhance HR service delivery models, set the stage for continuously improving operational excellence, and reimagine the HR brand. Learn more about our Human Capital practice. Strategic shifts such as emerging technologies and digitalization, new products and services, market expansion, evolving growth strategies, innovative technology, new leadership, or mergers and acquisitions, all impact a company s most important asset, their people. With these shifts, the need to align corporate culture, structure and talent with business strategy becomes more urgent. Deloitte s OT&T practice helps our clients with the critical changes required for success, offering business-oriented and data-driven solutions to drive transformation agendas and achieve high impact, sustainable business results.Learn more about our Organization Transformation & Talent practice. QualificationsRequired:Minimum six (6) years of relevant experience in a consulting or industry role, with experience leading teams in change management, organizational development, learning solutions, and/or talent strategiesMinimum four (4) years of experience leading digital enablement teams for clients that have migrated from legacy technologies to cloud technologiesProven experience in business development and/or proposal development in support of related specialty areasBachelors degreeAbility to travel 80-100% of the time (Monday Thursday/Friday) Preferred:Proven experience in a consulting and/or client-facing environmentPrevious experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environmentAdvanced degree in related specialization areaWorking knowledge of emerging technologies, including understanding the difference between digitization and digitalizationAbility to work independently and manage multiple assignmentsStrong problem solving skills with the ability to exercise mature judgementDemonstrated ability to manage ambiguity and apply problem-solving skillsDemonstrated ability to employ research and analytical thinkingDemonstrated capabilities in team work and leadership, including the desire and eagerness to mentor and assist in the professional development of junior staff membersDemonstrated interest in a profession in Human Capital work through professional organizations, coursework, certifications, conference attendance, etc.Working knowledge and experience of MS Office applications and training development toolsStrong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word) How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. BenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Learn more about what working at Deloitte can mean for you. Deloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. Recruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to.Check out recruiting tips from Deloitte professionals.
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Category: Management Consulting