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Deloitte Greenhouse Experience, Site Leader-Senior Manager(San Francisco) in San Francisco, California

Deloitte Greenhouse® San Francisco Site Leader

The Deloitte Greenhouse® is searching for the next leader of our recently re-launched San Francisco Greenhouse location. This is an exciting opportunity to build strategic, innovative partnerships with the Technology, Media, and Telecom (TMT) industry while leading a growing, passionate, high-performing team.

As the San Francisco Greenhouse Site Leader, you will have the opportunity to take on a variety of roles, with a focus on the following areas:

People Leadership: Our site leads are committed to growing, mentoring, and inspiring our talent. We are looking for someone who thrives on team-centered people leadership and who is committed to creating an inclusive, collaborative, and fun environment that gives everyone on the team the opportunity to succeed.

Business Leadership: As the San Francisco site lead you will collaborate closely with senior Deloitte leaders in the TMT practice to help advance their business objectives and accelerate relationships with their executive clients. You will serve as the primary point of contact with the Deloitte Businesses to understand and support their needs. We are looking for someone with strong stakeholder management skills and a longstanding passion for creating and overseeing partnerships in service of innovative, dynamic, unique experiences for clients and account teams.

Lab Leadership: In the lab delivery role, you will have a unique opportunity to work with a wide array of Deloitte's clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients as well as senior Deloitte leaders. We are looking for someone with excellent facilitation/presentation skills who can face off with senior executives. Familiarity with design thinking and creative problem-solving skillsets is advantageous.

Operational Leadership: As the site lead you will have responsibility for overseeing the operations for the San Francisco Greenhouse, including processes, procedures, efficiencies, and metrics. We are looking for someone with strong project management skills, attention to detail, and strengths in both risk management and change management.

National Leadership: As part of the national Greenhouse leadership team, our site leads are focused on driving overall growth of the Greenhouse in the market and continuously innovating our offerings and delivery model. We are looking for someone who enjoys taking on new challenges and pushing boundaries, and who has a knack for operating in ambiguity.

Note: Experience serving TMT clients is required for this role.

What We Do: Deloitte Greenhouse JobsThousands of executives have experienced the transformative power of The Deloitte Greenhouse ® to tackle their toughest business challenges. It takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business-as-usual. Our dedicated teams engineer environments and experiences-physical and virtual-for leaders and their teams to achieve breakthrough.

We are looking for authentic, motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are excited to learn new things and are energized thinking about how to help businesses solve their toughest challenges, particularly in a team-setting. Specific background, expectations, and experiences vary by role.

Interested in joining our motley crew? Find out more about what we do and what it takes to join The Deloitte Greenhouse.

The Team

We are passionate about helping executive teams breakthrough their most critical challenges. As a Deloitte Greenhouse® Experience team member, you will have the opportunity to create bespoke, immersive, innovative, and impactful experiences ("labs") for client teams across organizations and industries. Labs are powerful enablers for Deloitte teams to accelerate their relationships with key clients, and you will partner closely with Deloitte senior leaders to catalyze this relationship-building. You will be part of a group that strives to be the ultimate Team of Teams; one that is committed to the growth of all team members, to maintaining a customer-centric mindset, and to cultivating a culture that is fun and playful.

The Deloitte Greenhouse® Experience team in San Francisco has a unique role serving our Technology, Media and Telecommunications clients. As part of the SF team, you will gain first-hand experience helping business leaders solve challenges that will influence the future of the industry, and the world.

In this role you will exercise skills in the following areas:

Organizational Leadership and Stakeholder Management

  • Develop relationships, cultivate demand, and drive business collaboration of the Deloitte Greenhouse® with key Deloitte TMT and account team leaders

  • Sense market signals, connect the dots across the Firm, and activate key priorities to help enable the growth mandate for the TMT business

  • Manage a community of 30+ Greenhouse practitioners and role model inspiring leadership

  • Work collaboratively and with agility across the Deloitte Greenhouse® teams, promoting teamwork, an inclusive, collaborative, playful, high-performing culture, and high-quality deliverables

  • Support Greenhouse R&D and innovation activities to further market shaping and making for the Firm

  • Review and support Deloitte Greenhouse® Experience communications, as needed

  • Contribute to the overall Deloitte Greenhouse® Experience program through the development of new Lab offerings, tools, processes, etc.

  • Lead special projects on either the National or local teams

Lab Offerings: Design, Facilitation, and Sponsorship

  • Demonstrate superior facilitation and presentation skills including ability to understand and address client challenges and draw out key talking points

  • Design and deliver tailored, high-quality, and consistent experiences at the SF Deloitte Greenhouse® location for all levels of lab visitors

  • Lead the coordination and execution of lab design, lab day, post work and ongoing activities

  • Lead pre-planning process; drive and customize lab design and planning to align with account team/client needs, and leverage knowledge of Deloitte and external resources to identify appropriate Subject Matter Advisors, POVs, and/or IP to bring into the Lab

  • Bring wide-ranging experience, professional concepts, and functional area/Deloitte objectives to resolve complex issues in creative ways; bring personal subject matter expertise to play where relevant

Qualifications

Required

  • Minimum 15 years work experience including extensive experience with clients

  • Minimum of 3 years direct experience serving Deloitte TMT clients

  • Proven experience leading teams of at least 25 people, including managing virtual and cross-functional teams

  • Excellent executive presence, as well as strong writing and oral presentation skills

  • Excellent facilitation skills with ability to manage pivots in the moment

  • Well-developed analytical and strategic thinking skills - ability to synthesize group discussions into concise / concrete bullet points, help steer abstract dialogue into actionable themes and lead design process targeted at tackling complex business issues and unlocking new ways of thinking

  • San Francisco Site specific based practitioner, with estimated travel 25% on average, based on the work you do and the clients and industries/sectors you serve

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

    Preferred:

  • Advanced degree

  • Interest and experience with analytical methods and tools, including data visualization

  • Understanding of human-centered design principles

  • Technology savviness

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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