Deloitte Client Account Management – (Financial Services / Technology, Media, Telecommunications Industry) Senior Manager in San Francisco, California
Client Account Management FinancialServices/Technology, Media, Telecommunications Industry Senior Manager
We re looking for an autonomous self-starter with outstandingorganizational and program management skills - a strategic thinker who s alsoa natural collaborator. As a Client Account Manager (CAM) in Deloitte s FinancialServices Industry (FSI) or Technology Media Telecommunications (TMT) practice, you ll work with senior leaders in our firmon the top accounts in the FSI/TMT industry helping the Account Teams buildrelationships, win projects and manage work. You ll oversee all account operationsand strategic activities keeping our practitioners armed and in front ofthe client while ensuring back office operations run smoothly. You ll alsointimately work with account leadership to deliver and support Advisory,Consulting and Tax business priorities to bring the best of each business to ourclient. You ll share what other account teams are doing and help to innovate newapproaches. You will be the important link between the larger firm, the accountteam, and the client.
Work you ll do
Client Impact/External Facing Activities: DevelopandexecuteClientServiceStrategyandPlanning,ClientServiceAssessments,MarketingStrategy,ClientandAlumniRelationshipManagement,ClientMeetingPreparation,andProposal Support
Account Operations/Internal Team Management Activities: ManageAccountMeetings,TeamCommunications,OpportunityManagement,Onboarding/Offboardingofteammembers,KnowledgeManagement,andsupportAccountFinancialManagementasneeded
Contract, Risk and Quality Management Activities: ManageContractManagementactivitiesandtheaccount sConfidentialInformationProgram
At Deloitte, clients are at the heart ofeverything we do. As a part of Client Experience, the Client Account Manager(CAM) program is comprised of professionals who are dedicated to providing ourmost important client accounts with streamlined cross-functional support. CAMs,like other Deloitte practitioners, are aligned to an industry (e.g., Energy,Resources & Industrials, Financial Services; Consumer; Life Sciences &Health Care; Government & Public Services; or Technology, Media &Telecom). CAMs help build and execute client service strategies, optimizeinternal support, and increase efficiencies to enable our account teams toprovide the best Deloitte Client Experience.
Demonstratedaccountmanagement or consultingexperience
Experience working in a professional services firm
How you ll grow
At Deloitte, we help you shape the future direction of your career. Weoffer comprehensive development planning as well as training, mentoring, andcoaching to help you grow from within. From hands-on experience to increases in responsibility to rewardingteamwork, Deloitte nurtures talent by providing supportive leadership.
At Deloitte, we know that great people make a greatorganization. We value our people and offer employees a broad range ofbenefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages ourpeople to do their best work every day. We celebrate individuals by recognizingtheir uniqueness and offering them the flexibility to make daily choices thatcan help them to be healthy, centered, confident, and aware. We offerwell-being programs and are continuously looking for new ways to maintain aculture where our people excel and lead healthy, happy lives. Learnmore about Life at Deloitte.
Deloitte is led by a purpose: to make an impact thatmatters. This purpose defines who we are and extends to relationships with ourclients, our people and our communities. We believe that business has the power to inspire and transform. Wefocus on education, giving, skill-based volunteerism, and leadership to helpdrive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
Wewant job seekers exploring opportunities at Deloitte to feel prepared andconfident. To help you with your interview, we suggest that you do yourresearch: know some background about the organization and the business areayou re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Business Development / Sales / Marketing
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.