Deloitte Client Account Management – Financial Services Industry (FSI) – Specialist/Senior Specialist in San Francisco, California
Client Account Management Financial Services Industry (FSI) Specialist/Senior Specialist
We re looking for an autonomous self-starter with outstanding organizational and program management skills a strategic thinker who s also a natural collaborator. As a Client Account Manager (CAM) in Deloitte s Financial Services (FSI) practice, you ll work with senior Deloitte leaders on some of our most important accounts helping our teams build relationships, win projects and deliver work. You ll oversee account operations and strategic activities keeping our practitioners well informed and in front of the client while ensuring account operations run smoothly. You ll work closely with account leadership to help address our clients most important challenges by bringing them the best of Deloitte. You ll share what other account teams are doing and help to innovate new approaches. You ll be an important link between the larger firm, your account teams, and your clients.
Work you ll do
Responsibilities will be based on specific client relationship objectives and account teams needs, and will include some or all of the following:
Client: develop and execute client relationship strategy, leverage client accelerators and Deloitte thought leadership to build relationships, develop client materials, support pursuits
Strategic: develop account strategy and operating model, support annual account planning
Leadership: prepare for account leadership meetings, support leadership development
People: support account talent strategy, manage team communications and events, manage onboarding and offboarding and team collaboration tools
Quality & Risk: manage confidential information program for your account, support compliance initiatives as needed, support procurement relationship and contracting as needed
Financial: support financial analysis and reporting, opportunity tracking and internal reporting as needed
At Deloitte, clients are at the heart of everything we do. As a part of Client Experience, Client Account Management (CAM) is a group of over 200 professionals in the US and India who are dedicated to bringing the best of Deloitte to our most important clients. CAMs, like other Deloitte practitioners, are aligned to an industry, but work across our group to share and leverage best practices.
Bachelor s degree
Demonstrated account management or consulting experience
Minimum 1 to 3 years work experience
Strong organizational skills
Strong project management skills
Ability to adapt to a changing environment and manage multiple priorities
Exceptional interpersonal and communication skills
Proficient in Microsoft Office suite strong PowerPoint and Excel skills critical
Excellent analytical and problem-solving skills
Experience working in a professional services firm
How you ll grow
At Deloitte, we help you shape the future direction of your career. We offer comprehensive development planning as well as training, mentoring, and coaching to help you grow. From hands-on experience to increasing responsibility to rewarding teamwork, Deloitte nurtures talent by providing supportive leadership.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html
Tips from recruiters
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html
Category: Business Development / Sales / Marketing
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.