Deloitte Mobile Device Help Desk Support in San Diego, California
Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.
Work you'll do
Deploy mobile devices, assess, and refine current mobile deployment processes, and align current business requirements with those new processes to support PW mobile device deployment.
Process requirements of device deployment and specific responsibilities include:
Receive new devices from cellular provider (iOS).
Setup devices after receipt in coordination with field staff.
Support device deployment and device replacement across the FEC.
Support/troubleshoot new and existing PW devices.
Support increased maintenance activity associated with evolving Navy mobile policy requirements.
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The Systems Engineering offering is comprised of experienced professionals who help guide clients through their most complex technology challenges. This can include the delivery of large scale software applications & integrated systems, the development of service-oriented architecture (SOA) and other integrations solutions, and the delivery of technology enablement to support CIO services transformation. Our Systems Engineering offering focuses on key client issues that impact the core business, provide operational value, drive down the cost of quality, and enhance technology innovation.
An active secret clearance is required to be considered for this position.
At least two (2) years of experience troubleshooting, configuring, and deploying mobile devices for a government customer.
At least one (1) year of experience in providing help desk support specifically for mobile devices (iOS strongly preferred).
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Bachelor's degree required.
Travel up to 10% required.
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.