Deloitte US Document Management Services Senior Specialist in San Antonio, Texas
Work you'll do
The Document Management Services Senior Specialist is responsible for executing document support processes for foreign national employees and certain alumni in to ensure internal and regulatory compliance. This role will involve the application of immigration and program knowledge to execute the provision of documents needed for STEM OPT/CPT or employment verification.
Support end-to-end processes related to document support for F-1 student visa holders (e.g., I-983s, CPT agreements), employment verification letters needed by US professionals and alumni for immigration purposes, document requests from alumni and current employees, PPMD citizenship/immigration status annual updates, and other internal immigration programs that may arise, to ensure internal and regulatory compliance. This includes gathering information, conducting data lookups, preparing letters/agreements, reviewing with OGC, coordinating signatures, issuing letters, etc.
Respond to questions and provide information to foreign nationals
Serve as signatory for EVLs and CPT letters (per OGC this must be a US employee of Deloitte Services)
Serve as signatory for CPT agreements and STEM OPT forms when authorization given by business signatory
Escalate red flag issues to the Program Lead and/or Internal Programs Manager
The Immigration Programs & Strategy Team is part of the Talent Immigration organization of Deloitte Services LP. This team is responsible for supporting the needs of our foreign national practitioners across all businesses. This includes the development and delivery of strategic immigration programs, as well as strategic projects to enhance the immigration experience of our foreign national practitioners.
Bachelor's Degree and at least 2 years of related experience
Strong written communication skills and ability to translate complex legal concepts into layman's terms
Advanced competency in core professional skills, especially attention to detail, responsiveness, follow-through, flexibility, initiative, and tact
Ability to work effectively in a fast-paced environment
Ability to multitask and prioritize tasks appropriately
Ability to work both independently and collaboratively with large teams
Ability to manage and resolve complex and sensitive situations while managing confidential information appropriately and professionally
Strong critical thinking, analysis, and problem-solving skills
Strong conflict resolution skills, including the ability to negotiate and influence others
Advanced capabilities with Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $64,935 - $133,330
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.