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Deloitte Program Management Functions Manager in San Antonio, Texas

Service Management Lead

Work you’ll do

Deloitte is seeking qualified candidates to support the transformation of how IT services are provided.Plan, initiate, and manage information technology projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to assure deadlines, standards, and cost targets are met. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks.

The team

Operations Transformation

Our Operations Transformation team focuses on transforming our clients’ core business operations. We advise, design, implement, and deploy solutions focused on “heart of the business” issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. The type of work we provide to our clients includes Operations Excellence, Payment & Care Model Innovation and Emerging Business Models.

Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients’ priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.

Requirements

  • 8 years of experience as a program/project manager

  • Masters degree

  • Active PMI, PMP or equivalent as approved by COR

  • Team Management Skills

  • Experience with Service Level Agreement Management

  • Experience in a Customer/Cross functional team

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Ability to obtain and maintain a Public Trust clearance

Preferred

  • Knowledge of Health IT technology including Electronic Health Records

  • Experience with Service Desk support and operations

  • ITIL Continued Service Improvement Certification

  • 5 years of experience managing $75-100M annual infrastructure contracts

  • ITIL 4

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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