Deloitte Jobs

Job Information

Deloitte CBO-Health Technology - Defect/Issues Triage Project Delivery Senior Analyst in Sacramento, California

Defect/Issues Triage Project Delivery

The team

Our Health Technology team implements repeatable solutions to solve our government clients most critical health technology related issues. We advise on, design, implement and deploy solutions focused on government health agencies heart of the business issues including claims management, electronic health records, health information exchanges, health analytics and health case management.

Our clients seek a fresh perspective on how to leverage reusable, interoperable and flexible solutions that will enable them to reduce costs, improve health outcomes and respond to public health crises. Professionals will use their deep health, government and technology consulting experience to strategically help solve our client s technology challenges.

Qualifications

Must have prior CalHEERS Experience

Effective coordination with Service Center Team and External Partners on production issues

Exceptional analytical and problem-solving skills to resolve production issues

Participate in production defect triage calls with clients and external partners

Ability to execute basic SQL queries

Should be experienced in Service Management tools like Service Now, Atlassian JIRA, HP ALM, Rational Products

Should have hands on experience with Onshore/Offshore Model of work and experience in coordinating with teams

Proactively thinking through improvements and process efficiencies

Enjoys working across different teams and abilities to manage ambiguity in a high paced environment

Experience with Affordable Care Act (ACA) or any other health care projects preferred

Highly motivated and excellent communication skills

Ability to build and maintain relationships with clients and stakeholders

Effective in handling sensitive client communications

Ability to quickly pick up knowledge of business functionality

Works well in team: a team player

HP Quality Center ALM

JIRA

Defect Management

Business Analysis

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

#LI:PTY

#IND:PTY

Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

DirectEmployers