Deloitte Jobs

UX Copywriter - (Remote) Innovation Lab

Deloitte Human Capital

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. To stay in front, organizations need to have real-time access to Human Capital insights, experts and innovative technology solutions that are designed to not only drive, but sustain and extend organizational performance and engagement. Supporting the products and capabilities of the Human Capital Offering Portfolio, our Asset Shop is full of passionate, energetic, and multi-talented engineers who are excited about building the world's greatest personalized and business friendly applications. Our high caliber engineering team is already making their mark by developing on a variety of current platforms/technologies - Java, MEAN, LAMP, Amazon AWS/EC2, Content Management and Publishing, Vertical and Enterprise Search, Multimedia, Blog, Web Analytics and SEO. Soon all of the services will be available on mobile smartphones, iOS and Android tablet devices, followed by implementation of a highly sophisticated and scalable SaaS platform.

We are looking for a UX Copywriter with a passion for communication and a willingness to drive content strategy for the future of products and services. In this position, you'll help drive the future of our content strategy and define the standards for UX copywriting. In conjunction with the UI/UX team, you'll be responsible for helping shape product experiences by crafting clear messaging for a multitude of user personas across Human Capital.

Work You'll Do:

• Partner with UX/UI designers, key stakeholders, and business leads to execute strategic content for assigned projects

• Drive the overall voice and tone of our materials, with an emphasis on clear, usable content that is on brand

• Design and optimize clear and concise UX copy that helps users navigate our offering portfolio of products and services

• Leverage your knowledge of design and UX to inform content strategy

• Simplify complex content for users and create context that drives user actions

• Drive the review and approval process of all UX content, establishing relationships with stakeholders in brand, legal, and marketing

• Document UX content standards and style guides, collaborating regularly with the UX team to establish best practices

• Participate in research and iterate on language based on user insights, translating concepts and information into content for varying user personas

Required Qualifications:

• Bachelor's degree in English, Technical Communications, User Experience, or a related field

• 3 - 5 years of digital content creation or copywriting experience

• 2 - 4 years of experience as a UX writer or product-focused content designer

• Travel up to 15% (While up to 15% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

• Pervious work examples needed: sample content portfolio showcasing UX copywriting and content strategy work

Preferred Qualifications

• Conceptual, creative thinker with a passion for writing

• Strong project management and organizational skills

• Ability to parse through lots of information and distill the most important insights

• Self-Motivated, open minded, and a willingness to collaborate

• Desire to learn and evolve as technology and user trends change

• Aware of and attentive to the details, but always cognizant of the bigger picture

• Willingness to take on a diversity of projects from huge initiatives to simple requests

• Comfortable with ambiguity and possess the ability to diagnose problems and recommend a path forward

*Remote - US, New York, San Francisco, San Jose, Parsippany, Stamford, Rosslyn, Los Angeles, Boston, McLean, Seattle, Orange County, Washington DC, Austin, Chicago, Dallas, Houston, Denver, Philadelphia, Minneapolis, Sacramento, Baltimore, San Diego, Atlanta, Charlotte, Detroit, Miami, Orlando, Mechanicsburg, Pittsburgh, Tampa, Kansas City, Cleveland, Cincinnati, Phoenix, Indianapolis, St. Louis, Tallahassee, Nashville, Memphis

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.