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Deloitte Production Support Analyst in Rosslyn, Virginia

Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.

Seeking a Dynamic Production Support Analyst w/ a Secret Clearance to join our growing team!

Do you enjoy working with cutting edge technology to solve tough problems? Our technology group is comprised of deeply passionate and experienced professionals who guide clients through their most complex technology challenges. If you are seeking a role that offers you the opportunity to work with clients through critical issues, consider a career in Deloitte's Government and Public Services (GPS) Technology practice.

Work you'll do:

  • Track and resolve incidents, escalate recurring issues, author KBAs, technical support

  • Assist in creating Standard Operating Procedures for other groups to help with their knowledge of the application and help decrease the time needed to resolve issues

  • Write SQL queries and analyze tables, grants, functions, procedures, packages and triggers

  • Experience with SQL, PL/SQL, Toad, CLM and Remedy

    Required Qualifications

  • 1+ years of experience as a Production Support Analyst

  • Experienced with tools such as Microsoft Word, Microsoft Project, PowerPoint, and Excel, etc.

  • BS or BA from an accredited University or College

  • An Active Secret or Interim Secret Clearance

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Desired Qualifications

  • Excellent communication and relationship management experience

  • Strong critical thinking and logical troubleshooting experience

  • Ability to work independently with minimum supervision

  • Proven ability to quickly learn and understand complex topics

  • Experience with SQL and/or PL/SQL

    The team

    Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Systems Engineering offering is comprised of experienced professionals who help guide clients through their most complex technology challenges. This can include the delivery of large scale software applications & integrated systems, the development of service-oriented architecture (SOA) and other integrations solutions, and the delivery of technology enablement to support CIO services transformation. Our Systems Engineering offering focuses on key client issues that impact the core business, provide operational value, drive down the cost of quality, and enhance technology innovation.

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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