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Deloitte Operations Manager in Rosslyn, Virginia

Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.

Work you'll do

  • The Operations Manager serves as the single point of contact for all technical services provided under this task.

  • The Operations Manager shall manage staff, direct work activities, ensure high-quality of services, and lead key discussions from both business and technical perspectives.

  • Managing IT Enterprise Operations and managing/leading enterprise operations center staff performing Network Support, Server and Storage Operations and Administration, and Disaster Recovery requirements in an enterprise environment.

  • Experience overseeing the execution of complex technical projects in the areas of IT infrastructure migration and cloud-based adoption.

  • Experience deploying and operating secure systems.

  • Experience in lifecycle enterprise vulnerability management.

  • Experience executing requirements using the Risk Management Framework.

  • Organize and deliver services on a cross-section of complex projects.

  • Actively participate in development of business and vendor relationships.

  • Participate and lead aspects of the proposal development process.

  • Participate in pre-sales, proposal, and RFP initiatives.

  • Manage project(s) financials including development of financial plans.

  • Provide counseling & coaching, oversight, and support for delivery teams and staff.

  • Actively participate in staff recruitment and retention activities and provide input and guidance into the staffing process.

The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Qualifications

Required:

  • Bachelor's degree required

  • 8 years of professional experience

  • 3 years of experience managing IT Enterprise Operations and managing/leading enterprise operations center staff

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Must be able to obtain and maintain the required clearance for this role

  • Travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

    Preferred:

  • Possesses an ITIL Level Certification

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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