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Deloitte Enterprise Operations Transformation Senior Consultant in Rosslyn, Virginia

Deloitte's Enterprise Performance professionals are leaders in optimizing operations that span the entire enterprise of an organization, from strategy to implementation and operation. By joining our team, you can help clients achieve impact and value from their investments in both people and technology that support enterprise-wide operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain.

Work you'll do

  • Collaborate with clients to develop transformation visions through labs and workshops, and develop business cases for change

  • Design and implement enterprise operating model transformation strategies for our clients in the Federal, State, Local and Higher Ed sectors

  • Perform analytics on client's current state across multiple dimensions including costs, efficiencies, effectiveness, people, process, technologies to identify opportunities for improvement / transformation

  • Integrate our latest tools and capabilities in shared services, enterprise services management, automation, digital, customer experience to help clients transform their mission support functions

  • Conduct analysis to determine the optimal distribution of work and services across the organization

  • Assess enterprise capability maturity, design future-state operating models, plan for enterprise service transformations, and integrate cross-functional work streams during implementation

  • Conduct organization mature assessments using standard maturity models/standards

  • Implement digital tools and accelerators to drive efficiency

  • Identify opportunities for efficiencies in work process and innovative approaches to completing scope of work

  • Coordinate service management, vendor management, governance, charge back models, SLA concepts for centralized services

  • Participate in team problem solving efforts and offer ideas to solve client issues

  • Provide financial analysis/budget formulation to support on transformation initiatives

  • Conduct analysis on large data sets to support recommendations

  • Maintain responsibility for completion and accuracy of work products

  • Conduct relevant research, data analysis, and create reports

  • Assist in proposal development, as requested

  • Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients

    The team

    Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The Finance & Enterprise Performance (F&EP) teams advise, implement, and deliver as-a-service solutions to help clients develop strategies and capabilities that support enterprise-wide decision-making, develop operating models to optimize organizational performance, improve finance operations, and create impact within their organizations.

Qualifications

Required:

  • Bachelor's degree

  • 8+ years of relevant consulting or industry experience in operating model transformations, agency optimization strategies, efficiency/effectiveness assessments, analytics, program management, financial analysis, strategic initiatives

  • Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve

  • Ability to maintain a required Federal Security Clearance for this role

Preferred:

  • Prior professional services or federal consulting experience

  • Masters of Business Administration (MBA) degree

  • Proven experience effectively prioritizing workload to meet deadlines and work objectives

  • Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience

  • Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools

  • Demonstrated understanding of the way tech (e.g., RPA, AI, ServiceNow, etc.) can support improved service delivery

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    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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