Job Information
Deloitte Tax - Digital Transformation - Senior in Rochester, New York
Tax Transformation Office
Tax Transformation - Senior
Description
The Tax Transformation Office enables Tax client service delivery through end-to-end business process improvement across the full range of Tax market offerings, improving delivery efficiency and driving growth. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.
Responsibilities
The role requires working knowledge of professional services and the end-to-end technology delivery life cycle. As Transformation Senior, you will work across multiple tax market offerings collaborating with Tax subject matter specialists and the team within the Tax Transformation Office. Project related activities include:
project management
ability to apply agile and design thinking techniques to process design and process improvement
decomposing business requirements
business collaboration throughout the delivery lifecycle
user testing
business readiness
engagement team onboarding
providing hyper care
learning support
communications
change management
driving adoption
gathering, analyzing feedback, and developing related action plans
data migration
decommissioning legacy systems
managing user metrics
executive reporting
The team
Deloitte Tax LLP's Tax Transformation Office is responsible for the definition of standard processes to support the delivery of Tax services, and the related development and deployment of technology to enable service delivery. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added, and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including QA and Support. The team consults and executes on a wide range of projects with a strong focus on adoption including stakeholder analysis, communications, learning and change management.
Qualifications
Required:
Bachelor's degree in business or information technology related field
2+ years transformation experience
Agile delivery and design thinking experience
Project management
End to end technology project delivery
Experience working in larger teams and engaging across workstreams
Training delivery and post-production client facing support experience
Strong focus on deployment, adoption and driving change
End user and client engagement
• Demonstrated ability to work virtually, manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines
• Limited Sponsorship - Limited immigration sponsorship may be available
• Travel up to 25% (While 25% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Preferred:
• Agile or PMP certification
• Experience working in a professional services environment
• Strong PowerPoint and Excel experience
• Advanced written, verbal analytical and communications skills required.
• Working knowledge of data management and metrics
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.