Deloitte Lead Administrator - Contingent Workforce Services in Raleigh, North Carolina
Purpose of the Position Contingent Workforce Services (CWS) is a unit in the GPS Contingent Staffing Solutions (CSS) group. The Lead Administrator works with high profile Deloitte engagement teams to strategize on sourcing models, identify, onboard, and maintain contractor resources on GPS engagements.RESPONSIBILITIES Project Onboarding
At direction of Category Manager, conduct CWS introduction with new engagements/practitioners via a live presentation
Gain an understanding of the size and scope of new engagements
Articulate the CWS process, including the reasons behind the processes that are in place. Focus on benefits to the project but also mitigating risk to the firm
Set expectations on bill rates, procurement time frame, and possible challenges to filling the engagement's needs.
Make recommendations on sourcing strategy at the project level: project specific vendors, alternate sourcing models (bulk buy, academy)
Direct the creation of project records in the CWS Portal
Create project records, reqs and work orders as necessary
When appropriate, coordinate/facilitate project/vendor calls to discuss the overall project, immediate and future needs, etc.
On-going project management/relationship buildingManage end-to-end contractor procurement activities
Conduct ongoing project maintenance
Provide monthly insight into sourcing performance for engagement teams: vendor performance, turnover, rates, etc.
Conduct quarterly forecasting with engagements to determine their ongoing needs
Ensure contractor end dates are kept up to date and contractor feedback is obtained and documented upon contractor roll-off
Provide monthly (or more frequently as needed) updates/reporting to CSS leadership on project activities
Participate in project staffing/team calls
Follow up with emails summarizing discussions, action items, deadlines, etc.
Gather feedback from engagement teams on candidate submittals/interviews
Collaborate with Category Manager to recommend changes in sourcing strategy to the engagement team based on challenges/successes
Ensure project specific policies are met
Contribute to CWS Growth
Share lessons learned with other CWS Team members
Collaborate with the team on ways to improve the services provided by CWS
Provide growth opportunities to Administrators and Senior Administrators
If teamed with a GPS Administrator:
Provide clear instruction to on assignments to include due dates
Make self-available to answer questions, provide guidance, resolve issues, etc.
Successfully complete Deloitte offered courses on providing feedback
Consult with Administrators Coach/Team Lead prior to providing and feedback
Document all feedback provided (positive/developmental) in an email with copies to the team member's coach/team lead and the CSS Leadership
Build knowledge and eminence in order to drive CSS exposure with Deloitte Leadership
Areas of focus can include: Client Group, Offering Portfolio, Industry, Function, other member firms, etc
5-7+ years' experience in account management in the contingent workforce industry
Ability to demonstrate an understanding of information technology concepts and tools including:
A strong understanding of emerging IT concepts and tools. Must be able to converse with IT professionals (at all levels) regarding IT skill requirements
Advanced knowledge of the software development lifecycle
Ability to screen IT candidate resumes for technical and functional skills
Strong understanding of both the consulting industry and the contract resource procurement process (i.e. knowledge of contracts and contractual language; knowledge of US human resource laws, policies and practices; general knowledge of visa processing)
Strong prioritization skills, including the ability to balance multiple, high priority tasks and re-prioritize as needed during the course of a workday.
Strong organizational skills and careful attention to detail
Ability to work successfully in a team environment and make a significant contribution toward achieving team goals and objectives
Excellent written and verbal communication skills
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78570to $144695.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.