Deloitte Salesforce Business Analyst in Radford, Virginia
Salesforce - Analyst
Are you a creative thinker that loves to be on the cutting edge, solving problems though technology and design? Do you believe that digital technology has the power to make the world more connected and informed, as well as offer new answers to the government's most complex challenges? If so, Deloitte is the place for you! Help bring the power of digital technology to our clients and transform how they engage with their users. A career within our growing digital practice will offer you unique exposure to consulting capabilities, industry expertise and trusted methodologies, as well as cutting-edge creative prowess.
Work you'll do
• Serve as an integrator between business needs and technology solutions • Problem solve and offer ideas to solve client issues • Conduct relevant research, data analysis, and create reports • Identify efficiencies and innovative approaches • Maintain responsibility for completion and accuracy of work products • Assist in proposal development as requested • Develop your skills through training courses, mentoring, and daily interaction with clients
Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the "creative digital consultancy" real and in doing so, make new markets.
Professionals will serve our clients through the following types of work:
• Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
• Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
• Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
• Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption • DigitalMix | an integrated set of
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.