Deloitte Desktop Support Administrator in Radford, Virginia
Are you looking to make an immediate impact where you can help our clients solve their business challenges? Deloitte's Core Business Operations (CBO) portfolio operates at the center of our client's business. By joining our team, you could help C-suite and program leaders transform their organization and accelerate mission execution through emerging and disruptive technologies, innovative business models, retooled program operations and industry-driven solutions.
Work you'll do
This position is for a Senior Desktop Support Analyst for a mixed and growing environment of Windows 10, Windows Server 2016/2019, and Linux. This position will work across many teams and high-level managers in the organization to design, lead, manage, maintain and track assets, deploy, implement, troubleshoot, and support the workforce environment. This position requires on-site support as necessary to ensure all desktop capabilities are available to over 200 users.
This position will require implementing, troubleshooting, and maintaining hardware and software, as well as developing local operating procedures, processes, and policies. This position will need to be adept at identifying and monitoring the ongoing operation of the Windows 10 environment. This includes identify problems and implementing corrective actions as needed. This position also requires maintaining 100% accountability of Desktop related assets via inventory control and asset management
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Associates degree plus 5-7 years of professional experience
M inimum 5 years' experience in supporting desktops and laptops hardware as well as Windows 10, Microsoft Office applications, and Server 2016/2019.
High amount of knowledge of Active Directory, Group Policy, and System Center Configuration Manager (SCCM) are required
Base level of knowledge for Citrix XenDesktop (RemotePC)
Active Secret security clearance
How you'll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.