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Deloitte ServiceNow Solution Architect – HR Service Delivery in Portland, Oregon

ServiceNow Solution Architect HR Service Delivery

Are you passionate about delivering goals to your client that go above and beyond their expectations?

Does the opportunity to work with the world s leading businesses excite you?

Our ServiceNow Team is thrilled to render results that help our clients transform their HR practices in ways that lead to significant savings, a leading edge on competition, greater efficiency, and a more enhanced employee experience.

Work you ll do:

As a Solution Architect in the HR Transformation ServiceNow team, you will use your fundamental understanding of ServiceNow functionality, architecture, configuration and integration technologies to provide first rate HR solutions to our clients. You will be responsible for creating & delivering ServiceNow HR solutions while working with our functional consultants and our technical teams.


Working with Business Analyst or business SME s to support the discovery, requirements gathering, and build out of core HR ServiceNow functionality for our clients

Design business requirements and provide development strategies and architecture to meet client needs around their HR Solutions

Architect HR related business processes into ServiceNow

Perform configuration level tasks to meet business requirements (field setups, page layouts, role/profile changes, etc).

Follow software development life cycle methodology to include development based on business requirements, unit/UAT testing, and change documentation to meet change control requirements

Work with the technical development teams around solutions technologies such as Glide scripting, Jelly script, JavaScript, jQuery, AJAX, HTML, CSS, ServiceNow API s

Directly engage with the end user on requirements and offer technical direction as requested by the functional consultants.

Complete timely reporting, KPIs, dashboards, project plans, and project documentation

Building your reputation within the firm and in the market for the strong ServiceNow product knowledge you possess

Forging strong relationships with both the clients and project teams that will contribute to your growth and development

Basic Qualifications:

5 years of technical experience in ServiceNow implementation, optimization and/or customization

10 years of total IT experience

Successful delivery of HR specific projects

Travel up to 75% (While 75% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications:

Bachelor s degree

Knowledge of HR function, processes, and best practices

Experience with the ServiceNow HR Service Delivery application

Big 4 consulting experience

ServiceNow certification

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


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Category: Human Capital Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.