Deloitte Talent Services BPC Lead Specialist, Learning & Development in Phoenix, Arizona
The Learning Delivery team partners and collaborates with many parts of the talent organization to enable the delivery of learning programs.
Work you'll do
Manage data management and analysis in the BPC tool in partnership with the Learning & Development Steward/Operations Lead and Learning & Development Managers/Leaders. The ideal candidate must possess strong technical skills, specifically Excel, and strong understanding of finance principles.
Manage daily data entry and reconciliation between any offline records, Finance details and BPC system information
Design/develop reports alongside Talent Services Reporting as needed for custom reports
Handle daily tasks such as manipulating data, setting up and maintaining information related to FPX codes, QA Program Manager information
Escalate concerns to Steward and/or Development Managers regarding how the budget is tracking for each Program Area, including discrepancies to finance plans/forecasts
Serve as the primary contact for the BPC system and escalate to Stewards as needed for non-technical support of items related to business process
Troubleshoot errors or problems experienced in the BPC system and escalate to ITS
Act as subject matter expert on BPC and Finance processes
Demonstrate process aptitude with the ability to synthesize different approaches into best practice and to continually identify opportunities for process improvement
Recommend solutions that meet unique needs of assigned Functions and functional approaches while standardizing processes whenever possible
Play UAT role as needed
Perform analysis and apply analysis to aid with issue resolution
Conduct discussions with Program Managers and other stakeholders with a focus on documenting and making changes to data in tools as appropriate
Serve as a BPC Super User
The mission of Talent Services improves efficiencies and operational excellence, delivers strategic and transactional services, institutionalizes operations efficiencies and quality and enhances ability to scale and reduce cost structure. Talent Services focuses on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Learning & Development (formerly known as Center of Excellence of CoE).
Bachelor's Degree; Minimum 6 years of related experience
Exceptional project management skills
Strong organization and communication skills
Ability to work effectively and independently in a fast-paced, multi-tasking environment
Strong strategic-thinking skills with an ability to collaborate with team members on best practices
Consultative approach toward clients
Sound leadership skills
Proficient Microsoft Office skills
Some travel may be required 10-15%
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.