Deloitte Jobs

Job Information

Deloitte Senior Manager, Learning and Development - Consulting in Phoenix, Arizona

Senior Manager, Learning and Development - Consulting

The chief purpose of the Development Center of Excellence (COE) is to bring out the best of every person and the best of every team, so that we can deliver the best of our Firm to our clients.

The Development COE focuses on:

  • Bringing out the leader in every person

  • A holistic approach to development that emphasizes not just education, but also self-awareness, exposure to real-world problems, and connections to people

  • Positioning our people to help tackle some of the most complex issues in business, our communities and society at large.

Work you'll do

  • Act as a business partner and development leader for multiple learning and development portfolios within the Consulting L&D team.

  • Work closely with Consulting leaders and teams to identify learning opportunities and needs to upskill and reskill Consulting practitioners to meet client needs.

  • Team with L&D counterparts to ensure consistent and/or connected learning opportunities across geographies (e.g., USI, ARDC)

  • Build and maintain strong business relationships with senior business leaders, including leaders in relevant business networks, level development and experience leaders, and other relevant stakeholders

  • Oversee formal development for assigned portfolios, providing guidance and owning stakeholder relationships

  • Lead visioning, scoping, and strategic development for one priority L&D strategic initiative

  • Play an active role on the Consulting L&D leadership team, helping to provide input and drive L&D strategy on teams

  • Oversee budgeting and forecasting for all relevant projects

  • Lead, grow, oversee, and act as coach and mentor to matrixed teams of L&D professionals

The team

The Development COE delivers business-focused, efficient and innovative learning and development programs and experiences, thoughtfully designed to help our professionals best serve at every stage of their career. Through the work of this COE, development at Deloitte is not just about education - development is a vital part of Deloitte's leadership culture.



  • Bachelor's Degree; Minimum 10 years of related experience

  • Ability to work effectively in a fast-paced, professional services environment

  • Sound leadership skills

  • Strong strategic and critical thinking to identify interdependencies between issues, data, and outcomes; clear understanding of how moving pieces come together to build the big picture

  • Established track record for taking a consultative approach to designing and delivering innovative learning programs with measurable business results that meet stakeholder needs

  • Go-to resource for adult learning theories, leading-edge instructional design methods, performance consulting, communications and change management

  • Significant program management experience in successfully planning, managing and delivering multiple, concurrent, and complex work streams in a matrixed organization with aggressive timelines

  • Outstanding interpersonal skills that build relationships at all levels across the organization with the ability to influence, collaborate, and build consensus

  • Strong analytical skills and ability to identify and present data-driven insights and trends.

  • Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is "noise" to the audience.

  • Strong command of Microsoft Office skills and ability to produce deliverables that carry a "stamp of excellence."

  • In Excel, aggregate data, complete complex analysis, and display results visually

  • In PowerPoint, translate data into insights and tell a logically structured, succinct, and compelling story tailored to your audience; make clear and easily actionable asks

  • In Word, create clear, concise, professional written communications with a user-friendly layout that's conducive to cognition.

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Travel up to 20% (While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)


  • MBA or other advanced degree in training and development, human resources development, education, organizational psychology, or related field

  • Prior consulting or professional services experience


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.