Deloitte Sales Excellence, Sales Intelligence & Insights Consultant in Phoenix, Arizona
Deloitte Consulting - Sales Excellence, Sales Intelligence & Insights Consultant
Consulting Sales Excellence's (SE) Sales Intelligence and Insights (SI&I) team is seeking a Consultant to support our efforts to provide actionable insights about our clients, competitors, and our performance to our Sales Leaders and our broader Consulting practice.
The Consultant will report to a Senior Manager and will be responsible for coordinating and managing our research activities involving both internal and external senior partners and executives, as well as supporting the collection, management, and analysis of qualitative and quantitative data. The Consultant will also support competitive research projects with both primary and secondary research collection and analysis.
Work you'll do
The goal of the Sales Intelligence and Insights team is to increase Consulting's win rates through the following activities:
Win and Loss research and reviews: Primary research conducted via direct, independent interviews of senior client executives about their competitive professional services selection process and decisions. Outputs include detailed, authoritative reports of the outcome of individual opportunities, in addition to analysis and reporting across multiple reports to identify broader trends and issues. In this role you will provide PMO support-tracking, scheduling, and coordinating the activities of our team; and support the synthesis, analysis, and presentation of results. You may also directly participate in research activities involving interviews of senior partners and external client executives.
Competitive research and analysis: Collection and synthesis of the full range of internal, primary sources and external, public source information to identify events and trends that have significant, tactical implications to opportunities we are currently engaged in. In this role you will both support and lead specific research projects focusing on competitors and their tactics.
The Sales Intelligence and Insights Team is tasked with supporting our Pursuit Teams, Sales Excellence Leaders, and Firm Leaders with data and insights about our clients, competitors, and ourselves that will improve our ability to win in the market. You will rely on your ability to:
Rapidly grasp the full range of Deloitte's Consulting services, contract, and pricing structures
Understand the key elements, dynamics, and drivers of the broader professional services marketplace, from demand generation to demand capture.
Become an expert user of our internal CRM systems, using its full capabilities to support our project management and analysis
Assess competitor developments from the perspective of current offerings and deals
Use your persuasive writing skills and pyramid-structure logical presentation skills to prepare high quality word and PowerPoint-based analytical reports
Demonstrate your executive presence, presentation, and communication skills to build a rapport with senior executives and elicit information about their decision factors and evaluation of Deloitte vs key executives.
Engage with and support our KX research team to prepare competitive and market research reports.
Collaborate and support other members of the broader Sales Excellence team
The U.S. Consulting Sales Excellence (SE) practice serves the Industries, Offering Portfolios, and account teams in driving sales success. SE owns the sales life cycle from Pursuit Coaching to Closing the Deal. Services housed in SE include: the Sales Executive organization, the Pursuit Center of Excellence (PCOE), Proposal Factory, Pricing & Commercial Deal Support (PCDS), Competitive Intelligence, and the Science of Winning.
The team member will be aligned to the Consulting Professional National Office, comprised of professionals with various areas of focus that collectively provide mission critical services to support Consulting's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities, these professionals ensure that our Firm operates efficiently and that our people can effectively serve clients every day. Our Operating Model formalizes these functions so that we can continue to enhance their quality while providing our professionals a consistent talent experience and opportunities for growth.
Bachelor or Master's Degree
Travel required for this role is expected to be not more than 20 percent
Developing professional interviewing and presentation skills
Demonstrated critical thinking and analytic skills as well as ability to communicate both orally and in writing to an audience of senior management
Experience working independently with minimal supervision and guidance
Must be able to manage multiple deadlines and work effectively as part of an interdisciplinary team
Computer literacy is a must including proficiency in Excel, SharePoint, PowerPoint, and the ability to quickly learn our CRM tool. Experience with Tableau is a bonus.
Experience writing eminence, collateral, thought ware and point-of-view materials or similar professional publications for external audiences is a plus.
*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.