Deloitte Learning and Development Senior Manager - A&A Curriculum Development & Innovation (CD&I) in Phoenix, Arizona
Do you enjoy working with clients on projects which promote a holistic approach to learning and development and are looking to take your career to the next level?
At Deloitte, the chief purpose of the Development Center of Excellence (COE) is to bring out the best of every person and the best of every team, so that we can deliver the best of our Firm to our clients. Our team is experiencing high growth and we are looking for professionals with a mix of L&D and project management experience to join us!
The Development COE delivers business-focused, efficient and innovative learning and development programs and experiences, thoughtfully designed to help our professionals best serve at every stage of their career. Through the work of this COE, development at Deloitte is not just about education - development is a vital part of Deloitte's leadership culture. We emphasize a holistic approach to development that is not just about education, but also self-awareness, exposure to real-world problems, and connections to people. We strive to position our people to help tackle some of the most complex issues in business, our communities and society at large.
Work you'll do
As a Senior Manager, you will lead a team planning and executing projects focused on aligning learning and development solutions with the business priorities of the Audit & Assurance practice. You will be responsible for supporting our learning strategy and ongoing A&A learning transformation over time. Reporting to Development COE Leadership, your responsibilities may include:
Leading the design, development, pilot, delivery, and evaluation of innovative learning and capability development solutions that support Deloitte Audit & Assurance professionals' performance and growth
Defining and executing L&D strategies in collaboration with Development COE Leadership, senior Audit & Assurance leaders, and cross-functional Talent stakeholders
Providing centralized direction and oversight of the learning strategy and plan, including continual evaluation of the current state to inform strategy for the future
Setting the vision for innovative solutions across all Learning Modernization pillars (e.g., Adaptive learning, Assessments, Pre-assessments, Item analysis and test writing, applications for Right Use, etc.)
Leading assessment analytics and driving measurement strategy across portfolio teams and ensure coordination across workstreams and leadership groups
Leading project teams, which may include Development Specialists and Peers, Subject Matter Resources, Delivery Managers, vendors, and India-based instructional designers and technical teams, to ensure the effective development and delivery of experiments, pilots, portfolio innovation strategies, and processes
Employing an agile, flexible, and human-centered design approach, adopting the learner perspective to iteratively clarify needs and ideate impactful development solutions
Aligning project teams and stakeholders to implement highly effective and innovative learning modernization solutions, including digitized content, proficiency measurement strategies, individualized learning paths, and development in the flow of work
Leveraging market research for learning innovations, new technologies, and benchmarks to create and deploy leading practice learning experiences
Ensuring compliance with regulatory and Deloitte policies and guidelines related to Continuing Professional Education and quality requirements
Building, managing, and leveraging positive, collaborative partnerships among business stakeholders, SMRs and peers
Providing functional expertise to identify, research, and resolve complex problems
Bachelor's Degree; Minimum of 10 years of related experience
Strong leadership skills
Ability to work autonomously and effectively in a fast-paced, complex, multi-tasking, virtual professional services environment
Demonstrated analytics experience; ability to analyze and synthesize both quantitative and qualitative data from multiple sources to identify themes and develop compelling recommendations
Strong analytical skills and ability to identify and present data-driven insights and trends
Strong critical thinking ability to identify interdependencies between issues, data, and outcomes
Significant end-to-end project/program management experience in successfully conceptualizing, planning, managing, delivering, and monitoring multiple, concurrent, and complex workstreams in a matrixed organization with aggressive timelines
Established track record for taking a consultative approach to designing and delivering innovative learning programs with measurable business results that meet stakeholder needs
Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is "noise" to audiences at all management levels
Highly creative, divergent thinker, demonstrated ability to think outside the box and contribute innovative ideas, approaches, and solutions
Strong relationship building and stakeholder management skills, including with senior leaders
Strong command of MS Office skills and ability to produce deliverables that carry a "stamp of excellence."
Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve
Advanced degrees or certifications in Organizational Behavior or Industrial / Organizational Psychology or related field
Prior consulting or professional services experience
Experience leading and delivering strategic communications and change management strategies
Leadership experience working in learning and development or talent management organizations
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $ 115,030 to 211,850 .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.