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Deloitte Lead, Business Program Specialist (Global Mobility Special Projects & Governance) in Phoenix, Arizona

Lead, Business Program Specialist (Global Mobility Special Projects & Governance)

The US Global (USG) Global Mobility organization (Deloitte LLP) is responsible for the global mobility strategic and operational support to the US Firms' leaders and businesses, including end-to-end advisory support for all US and US India deployment types (US / US India inbound and outbound assignments and cross-border engagement deployments).

US Global Mobility leadership is seeking a Lead, Global Mobility Special Projects & Governance for special projects related to execution, communication, and governance activities.

This role reports to the GM Strategy and Evolution Lead, Senior Manager.

Work you'll do

As a Lead on the US Global team, you'll support end-to-end execution and delivery of continuous improvement initiatives, as well as maintenance and monitoring of governance program materials for US and USI Global Mobility teams / function and processes. Examples of your day-to-day responsibilities may include:

  • Working under the direction of GM Strategy and Evolution Lead to develop and implement continuous improvement initiatives for US and USI Global Mobility teams / function and processes

  • Assisting with coordination of feedback channels from Global Mobility teams (e.g., Business Advisory, Employee Experience, Operations, Policy and Planning, etc.) to support identification of new projects or programs and / or improvement areas across productivity, quality, relationships, and customer experience

  • Assisting with audits of US / USI Global Mobility process and governance documents, as well as tracking of progress for updates

  • With direction from GM Strategy and Evolution Lead you may also:

  • Support projects linked to Global Mobility strategic initiatives

  • Execute on strategy / process to transition "project" work to "business as usual" team

  • Track success metrics for transition and monitoring results

  • Support benchmarking to external organizations, processes, and procedures to ideate continuous improvement initiatives

  • Monitor governance of relevant project / program materials to keep current with expectations / changing processes

  • Work with appropriate teams in Global Mobility to make sure websites and SharePoint sites are refreshed with updated project / program materials

  • Using project management processes, procedures, tools, etc. adopted by Special Projects & Governance team for consistent execution across all initiatives

  • Escalating complex issues to GM Strategy and Evolution Lead, as required

  • Identifying opportunities to improve the team's approach, processes, procedures, and tools and sharing with GM Strategy and Evolution Lead

  • Receiving day-to-day coaching, oversight, and issue resolution from GM Strategy and Evolution Lead. Engaging in performance management and development conversations and opportunities with GM Strategy and Evolution Lead

  • Completing other duties as assigned, related to other requested Strategy or Operations activities (e.g., support for build or maintenance of program tools, Strategy decks, communications, etc.)

  • Engaging with other support team members from US and USI Global Mobility for execution of activities and monitoring work as necessary


  • Bachelor's degree

  • 3+ years of directly related experience working with different internal/external clients and stakeholder groups

  • Limited travel (due to COVID-19, non-essential travel has been suspended until further notice)

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future


  • Masters Degree

  • PMP (Project Management Professional) Certification

  • Strong analytical, strategic thinking, and problem-solving skills

  • Strong verbal and written communication skills, including creation of presentations or communications for executive-level audiences

  • Self-driven, proactive communication style, with strong stakeholder management and relationship building abilities

  • Advanced proficiency in Microsoft PowerPoint, Project, Excel, and Visio

  • Results oriented, able to balance supporting multiple initiatives while working primarily in a virtual team

  • An understanding or working knowledge of one or more of the following: Change management strategies and processes, Six Sigma, continuous improvement, Global Mobility processes and programs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.