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Deloitte Creative Director, Experience Design-Deloitte’s Green Dot Agency in Phoenix, Arizona

Creative Director, Experience Design

We're looking for a Creative Director, Experience Design who is passionate about delivering beautiful and intuitive digital experiences that drive results-a systems thinker who knows how to tell a great story. Someone who is equal parts entrepreneurial, collaborative, hungry, and humble. Someone whose positive energy and drive to be great is infectious. Who's passionate about raising the game of those working under and alongside them and willing to throw their own award-winning ideas into the mix.

As a Creative Director, Experience Design for Deloitte's esteemed Green Dot Agency, you will be central to a multidisciplinary team of strategists, analysts, creative technologists, copywriters, and art directors. You'll maintain a highly functional and healthy team while meeting the demands of various stakeholders across multiple lines of business. Your responsibility will be to create simple, useful, and elegant cross-channel experiences. You'll run 360 campaigns, overseeing execution of all creative work from concept to completion, ensuring that work is on brand, on strategy, on schedule, and executed with excellence. You will be expected to stay endlessly curious and ahead of the trends, technologies, and tools that will help you-and the organization-deliver the best digital experiences across the widest markets. And you'll be tasked with translating your passion for top-notch experiences into actionable best practices and processes that don't just stimulate the people on your team-they intrigue all who interact with them.

If this sounds like you, send us your portfolio which demonstrates smart thinking, innovative concepts, and a high level of craft-from integrated campaigns, broadcast and video storytelling to visual identity, social launches, and digital experiences. You'll have work examples across a wide range of categories that are clearly driven by strategy.


  • 12+ years of relevant experience, including at least 5 years of experience as a Creative or Associate Creative Director with an agency/ firm

  • Strong portfolio demonstrating your innovative work across multiple channels

  • Deep understanding of user interface, application, mobile and responsive design

  • Ability to develop strong client relationships to establish a level of trust to help sell creative

  • Strong collaboration skills and track record of acting as an open and willing resource to team members in assessing ideas and directions

  • Detail-oriented manager who can navigate a large organization to execute under tight deadlines

  • An exceptional communicator who knows when to stand your ground and when to compromise.

  • Innovate and improve on agency processes and deliverables to continually set new standards

  • Display advanced skill at developing wireframes, user stories and journeys, and prototypes optimized for devices and contexts

  • Possess solid knowledge of Adobe XD, Figma, Sketch and HCI principles.

  • Have expertise in Adobe Creative Cloud tools, as well as familiarity with AEM

  • Demonstrate excellent public speaking, presentation, and listening skills, with and ability to own the room

  • Be familiar with Agile and Sprint working methodologies

  • Combine a strategic, business savvy with strong advocacy for experience design

  • Inspire those who you lead to elevate their craft and thinking

  • Limited immigration sponsorship may be available.


  • You'll be a working leader, generating your own ideas and experiences while inspiring your teams to do the same.

  • You'll oversee dozens of projects, maintaining high level of accuracy, quality, and impact across all.

  • You'll translate marketing objectives into strategically sound ideas and manage the creative process from concept to completion.

  • You'll oversee a diverse creative team, with broad responsibility for the design and development of the visual, tone, and aesthetic character of marketing campaigns.

  • Create the vision of the campaign and collaborate with copywriters, art directors, designers, planners, and account service to bring it to life.

  • Lead the work into fresh creative territories by making ideas compelling, relevant, and desirable to our audiences.

  • Lead effective client presentations that create excitement and demonstrate how the creative delivers on the strategy.

  • Be a steward the Deloitte brand.

  • Grow our teams and businesses and approach each project with a strategic and innovative mindset.

  • Recruit and manage freelance talent to augment in-house teams as needed.

  • Regularly interface with clients at all levels and put them first, listening to understand their obstacles and hunting for solutions that are innovative and fresh.

  • Actively coach junior through ACD-level creatives, involving them in projects and inspiring their growth and development by providing consistent feedback, training, and growth opportunities.

    For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is ($104,575-$192,590).

    You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.





All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.