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Deloitte Commercial Team Strategic Change Lead Senior Consultant - National_Office in Phoenix, Arizona

Deloitte U.S. Consulting Commercial Team Strategic Change Lead

Work you'll do

The Commercial Strategy & Change Team works collaboratively with the Chief Commercial Officer and leadership team to execute strategic projects and initiatives in support of Deloitte Consulting's growth goals. The team runs a wide variety of projects across four major functions: Sales, Marketing, Alliances, and our Account Leadership group to drive internal change for our Consulting business.

The Strategic Change Lead will drive strategic projects from idea through execution. Projects can vary is size, scope, and timeline. Some examples of previous work include: developing and rolling out commercial processes to support communications for 300+ employees; leading the change management, communications, and training for a new CRM platform; and communicating behavioral changes impacting firm leadership.

The perfect person for this job is someone who can drive a project or workstream end-to-end including defining initial scope and workplan, managing senior-level stakeholders, building executive communications, designing solutions, outlining change management plans, and more. This person should excel at visual and verbal communications, love collaborating cross-functionally, be highly organized and extremely proactive. Lastly, the ideal candidate will be passionate about change management and excited by the challenge of new projects.

You're excited about this role because you will:

  • Work closely with our Commercial Leadership Team to identify, scope, and mobilize teams against our strategic priorities

  • Lead the change management workstream for consulting projects from concept to execution and every stage in between

  • Facilitate leadership working sessions and presentations

  • Collaborate closely with teams in Marketing, Sales, Alliances, and Account Leadership, building strong relationships and advising on change management strategies for function-specific projects

  • Develop and deliver end-to-end change management plans (including but not limited to change impact assessments, stakeholder analysis, and communication plans) and the ability to gain buy-in from leadership

  • Communicate strategic recommendations and use influence to gain support from leadership across the firm

  • Apply strong analytical and quantitative skills with creative problem solving to deliver high quality results

  • Manage junior team members to deliver projects while mentoring and developing talent within the broader team

  • Bring high-energy, a positive attitude, and commitment to building and fostering an inclusive team environment

    The team

The US Consulting Commercial team is the growth engine for our business. The team, led by Chief Commercial Officer, is the group responsible for growing our sales through multiple avenues. We build capabilities to enable the firm to win more, create demand drivers, and open up new channels. We work to build integrated Go-to-Market capabilities across the four teams: Sales, Marketing, Partnerships, and Account Leadership.



  • You have 4+ years' experience in management consulting, with experience in change management and organizational development

  • You have experience developing and delivering strategic communications

  • You are proficient in Microsoft PowerPoint and Excel

  • You must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future

  • You have the ability to travel 5-20% on average, based on the work you do and the clients and industries / sectors you serve


  • MBA or equivalent advanced degree

  • Change management specialist for large-scale projects and passionate about human-centered activities

  • Comfort operating in an unstructured environment and leading through ambiguity

  • Expert project manager with strong organizational skills and the ability to juggle multiple priorities

  • Experience facilitating leadership workshops, presentations, or trainings

  • Experience managing teams

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $89,000 to $163,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.