Deloitte Change Management for Digital Transformation - Sr. Consultant in Phoenix, Arizona
Change Management for Digital Transformation - Sr. Consultant
Are you passionate about helping clients solve complex challenges and supporting them through critical transformations? As a member of our Organization Transformation practice, you will use state-of-the-art tools, technology, and software to advise on and deliver customized strategic change management programs that encompass technology implementations, M&A, business process redesign, culture changes, strategic shifts, or workforce transformations for industry-leading clients.
Possible Locations: Atlanta, Austin, Boston, Charlotte, Chicago, Cleveland, Costa Mesa, Dallas, Detroit, Harrisburg, Houston, Kansas City, Los Angeles, McLean, Miami, Minneapolis, Nashville, New York, Parsippany, Philadelphia, Phoenix, Pittsburgh, Portland, San Diego, San Jose, Seattle, Tampa
Work you'll do
As a Digital Transformation Senior Consultant, you will use agile, data-driven, digital solutions to address the human factors affecting an organizations' ability to reach its strategic objectives, including how the workforce is organized, how to define and develop the workforce, and how to cultivate, engage, evolve, measure, and incentivize the workforce.
Responsibilities include, but are not limited to:
Lead one or more work streams on the different components of Organizational Change Management (OCM) Digital Transformation activities (change management, organizational alignment, communications, and training)
Apply behavioral tools to assess the impact of digital change on organizations, using assessments of organizational culture, performance, and readiness for change
Apply Deloitte tools and frameworks to support improved client future-state organizational design and alignment
Utilize Deloitte's proprietary methods and tools to develop the overall transformation strategy and detailed plan(s) for the full lifecycle of technical implementation and emerging technology initiatives
Develop and deploy user adoption programs for digitalization and emerging technology initiatives
Drive work efforts and leverage data-driven solutions to deliver change outcomes
Employ digital transformative technologies and measure the impacts on end users
Deliver in Agile SDLC methodology to enhance solution quality, enable flexibility, and identify new growth areas
Lead the development and execution of digital, data visualizations of our work products for clients.
Apply data analytics to drive the management of and readiness for change
Comprehend graphic design principles and possess foundational skillset to deliver solutions via innovative means
Enhance user experience by improving usability, accessibility, and interactivity of solutions
Utilize immersive learning and gamification techniques
Understand digital technology fundamentals, including architectures, data modeling, and application development lifecycle
Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
Provide coaching and/or mentoring of team members
The Organization Transformation practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Minimum four (4) years of relevant experience in a consulting or industry role
Minimum two (2) years of experience leading digital enablement teams for clients that have migrated from on premise/legacy technologies to cloud technologies
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Proven experience in a consulting and/or client-facing environment
Previous experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
Advanced degree and/or MBA in related specialization
Working knowledge of emerging technologies, including understanding the difference between digitization and digitalization
Ability to work independently and manage multiple assignments
Strong problem-solving skills with the ability to exercise mature judgement
Demonstrated ability to manage ambiguity and apply problem-solving skills
Demonstrated ability to employ research and analytical thinking
Demonstrated capabilities in teamwork and leadership, including the desire and eagerness to mentor and assist in the professional development of junior staff members
Exposure to business development in related specialty areas (i.e., proposal development, sales, etc.)
Demonstrated interest in a profession in Human Capital work through professional organizations, coursework, certifications, conference attendance, etc.
Working knowledge and experience of MS Office applications and training development tools
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word)