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Deloitte Senior Consultant, Process Mining, Operations Transformation in Parsippany, New Jersey

Senior Consultant, Process Mining, OperationsTransformation

Deloitte sCenter for Process Bionics (CPB) is designed to orchestrate innovative and highreturn Process Transformation. CPBcombines unparalleled sector experience with a proven set of modernmethodologies, next-gen technology solutions and assets to create an integratedsolution to help clients identify significant process improvementopportunities.

Work you ll do

SeniorConsultants perform detailed quantitative and qualitative analysis workassociated with developing meaningful insights to address client s biggestchallenges related to their business processes. Senior Consultants will betrained on next-gen technology solutions to perform their work. Responsibilities typical of a SeniorConsultant on one of these projects could include:

Conduct Process Mining and Process Modelingusing data-driven, automated, visual tools

  • Facilitate client interviews and client meetings to understand the business processes, request data and collect key performance metrics

  • Identify process inefficiencies and quantify the impact

  • Develop process flows depicting pain points in the business process

  • Define ideal processes and quantify impact of process changes (e.g., automation, outsourcing)

  • Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendations

Implement process transformation withopportunities identified and prioritized

Provide project management support acrossthe end-to-end lifecycle of an engagement

Design deliverable content to reflectanalyses conducted and recommendations

Present findings to client leadership

Anticipate risks associated with timely andhigh-quality delivery of project and escalate the same to project managementand leadership

Mentor junior staff

Operations Transformation Team

OurOperations Transformation team focuses on transforming our clients corebusiness operations. We advise, design, implement, and deploy innovative andtechnology enabled solutions focused on heart of the business issues inspecific sectors including Health Care, Banking & Securities, Insurance,and Energy & Resources. Our Market Offerings include Operating ModelTransformation and Center for Process Bionics.

Ourclients seek a fresh perspective on how to create a flexible, innovativebusiness model supported by a strong operations foundation. Professionals willuse their deep sector knowledge and technical business operations consultingexperience to take a more strategic view of our clients priorities, helpingthem to prepare for growth, embrace the digital agenda and maximize operationalefficiency.


  • Bachelor s degree from accredited university with strong undergraduate academic record

  • 4 years of professional or consulting experience

  • 4 years of experience with process mining, process mapping, process transformation, process sustainability

  • Working knowledge/understanding of databases, ETL and SQL skills required to deliver process mining projects

  • Working knowledge of one or more tools used in the process mining and process transformation space, e.g.: Signavio, Celonis, Unqork, IBM Blueworks, ARIS, ABBYY

  • Demonstrates consistent career progression with increasing levels of responsibility

  • Competent in Microsoft Excel and PowerPoint

  • Travel up to 80% (While 80% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)


  • Data Science or Industrial Engineering degree a plus

  • Hands on experience with next gen technologies including RPA

  • Hands on experience with data visualization tools

  • Broad knowledge of ERP systems

  • Desktop activity mining experience

  • Professional experience with project management and program analysis

  • Excellent undergraduate academic record (GPA 3.5 )

  • Professional competence in Microsoft PowerPoint, Visio, and Access

  • Superior critical thinking, analytical and problem-solving skills

  • Exceptional interpersonal, team-building and communication skills

  • Ability to build consensus and foster change in a client business setting with executive level stakeholders

  • Commitment to personal and professional growth

  • Sense of responsibility to self, team and client

  • Outstanding integrity, initiative, creativity, and passion

  • Ability to work in an ambiguous environment

How you ll grow

AtDeloitte, our professional development plan focuses on helping people at everylevel of their career to identify and use their strengths to do their best workevery day. From entry-level employees to senior leaders, we believe there salways room to learn. We offer opportunities to help sharpen skills in additionto hands-on experience in the global, fast-changing business world. Fromon-the-job learning experiences to formal development programs at DeloitteUniversity, our professionals have a variety of opportunities to continue togrow throughout their career.ExploreDeloitte University, The Leadership Center. (


AtDeloitte, we know that great people make a great organization. We value ourpeople and offer employees a broad range of benefits.Learnmore about what working at Deloitte can mean for you. (

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Ourpositive and supportive culture encourages our people to do their best workevery day. We celebrate individuals by recognizing their uniqueness andoffering them the flexibility to make daily choices that can help them tobe healthy, centered, confident, and aware. We offer well-being programs andare continuously looking for new ways to maintain a culture where our peopleexcel and lead healthy, happy lives.Learnmore about Life at Deloitte. (

Corporate citizenship

Deloitteis led by a purpose: to make an impact that matters. This purpose defines whowe are and extends to relationships with our clients, our people and ourcommunities. We believe that business has the power to inspire and transform.We focus on education, giving, skill-based volunteerism, and leadership to helpdrive positive social impact in our communities.Learnmore about Deloitte s impact on the world. (

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.