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Deloitte Manager, Client Market & Growth - Monitor Institute by Deloitte (MIbD) in Parsippany, New Jersey

Manager, Client & Market Growth/Monitor Institute by Deloitte

The team

Monitor Institute by Deloitte (MIbD), a consulting team within Deloitte Client & Market Growth, works with social impact-focused businesses, philanthropies and nonprofits. We partner with innovative leaders to surface and spread best practices in public problem solving and to pioneer next practices - breakthrough approaches for addressing societal challenges.

MIbD blends the specialized knowledge and expertise of a leading-edge social impact consulting practice with the breadth and scale of a globally recognized professional services firm.

Work you'll do

  • Managers oversee the development and delivery of strategic and operational projects to extend our client's impact

  • Managers oversee project team(s) in the development of analysis and, ultimately, the framing of final deliverables, as well as help develop and maintain client relationships

  • Managers lead and contribute to MIbD practice initiatives (e.g., Eminence, Learning, Adaptive Strategy, Philanthropy, Corporate Purpose, business development)

Key responsibilities

  • Develop work plans for engagements, oversee coordination across workstreams, and identify when changes in scope are necessary; ensure on-time completion of key deliverables

  • Lead team in the development of strategic frameworks and recommendations by providing oversight on, while sometimes contributing to, the development of deliverables, including - but not limited to - data gathering from interviews, focus groups and secondary research; landscape analyses; strategic path development; and operating/financial modeling

  • Design and lead collaborative strategic working sessions and/or convenings with clients, leveraging MIbD intellectual properties and methodologies

  • Work side-by-side with senior project team leadership to improve project dynamics and strategy

  • Provide coaching and oversee the professional development of team members

  • Develop strong relationships with clients, managing day-to-day conversations about workplan, deliverables, stakeholder engagement, etc.

  • Support business development by contributing to proposals for client projects

  • Lead and/or contribute to internal team initiatives (e.g., methodology development, writing eminence, drafting case studies/quals from project work)

Skills/experience/qualifications required:

  • 5+ years of prior work experience including at least 2+ in client services

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Travel on average of 20% (While 20% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

Skills/experience/qualifications preferred:

  • Track record of high performance; consultative and strategic mindset; ability to navigate ambiguous circumstances and complex structures

  • Prior consulting experience and deep understanding of social sector issues, including but not limited to education, workforce development, and innovation

  • Experience designing and applying qualitative and quantitative measurement methods to assess social impact programs and services

  • Desire to bring an active anti-racist perspective to our team and client work

  • Commitment to bring a DEI (diversity, equity, and inclusion) lens

  • Strong analytical, research, and project management skills

  • Exceptional written and verbal communication skills

  • Ability to proactively manage multiple workstreams and deliverables simultaneously

  • Ability to manage to deliverable due dates and workplan

  • Proven leadership and teaming skills


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.