Deloitte Systems Implementations Consultant (Medallia Experience) in Orlando, Florida
C/SC Medallia Implementations
Are you an experienced, passionate pioneer in technology a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center we are breaking the mold of a typical Delivery Center.
Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below
Work you will do/Responsibilities
Work with client stakeholders to complete Medallia system implementations and program management
Includes customer experience management (CEM) design thinking, validating functional and technical requirements, performing system configuration and system testing, and supporting launch activities and communication
Problem solving with the ability to take a logical route to the source of an error delivering high quality work and adapting to new challenges, as an individual or as part of a team
From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.
1 Years of Medallia system experience with an in-depth knowledge of Medallia system capabilities
Experience in client-management
Comfortable working with a virtual team
Detail-oriented quality assurance needed for testing activities
Understanding of Natural Language Processing (NLP) and understanding data-driven business decision making
Education: BA/BS, with evidence of technical experience or equivalent relevant experience
Additional US Delivery Center Requirements:
Must be a U.S. Citizen
Must be willing to live and work in the Orlando, FL area
How you will grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.
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Category: Management Consulting
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