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Deloitte Identity and Access Management_ Access Management_ Senior Solution Delivery Lead in Orlando, Florida

Digital Identity - Solution Delivery Lead_ USDC MSP_RFA

Access Management (AM)

Are you anexperienced, passionate pioneer in technology a solutions builder, aroll-up-your-sleeves technologist who wants a daily collaborative environment,think-tank feel and share new ideas with your colleagues - without theextensive demands of travel? If so, consider an opportunity with our USDelivery Center we are breaking the mold of a typical Delivery Center.

Our US DeliveryCenters have been growing since 2014 with significant, continued growth on thehorizon. Interested? Read more about our opportunity below

Workyou ll do

The Managed Services SolutionDelivery Lead will be responsible for build, monitor and manage the AccessManagement Technology Platform and related processes.

The Team

From our centers, wework with Deloitte consultants to design, develop and build solutionsto help clientsreimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists,ranging from systems designers, architects and integrators, to creative digitalexperts, to cyber risk and human capital professionals. All work together ondiverse projects from advanced preconfigured solutions and methodologies, tobrand-building and campaign management. We are a unique blend of skillsand experiences, yet we underline the value of each individual, providingcustomized career paths, fostering innovation and knowledge development with afocus on quality. The US Delivery Center supports a collaborativeteamculture where we work and live close to home with limited travel.

The Deloitte Risk and Financial Advisory Digital Identitysolution is a cloud- hosted and fully-managed identity platform that bringstogether market-tested technologies, industry leading practices, and pre-builtidentity management use cases to accelerate deployment and reduce time tovalue.

Key Identity and Access management technical capabilitiesdelivered by the team

IdentityGovernance and Administration


Privileged access management

ApplicationOnboarding / Enhancements

The key job responsibilities includes

Serves as Subject MatterExpert for the products, solutions and capabilities related to Access Management(AM)

Support the team members byproviding technical guidance on client delivery as well as assist otheron-going engagements for resolving critical issues

Setup and configure AccessManagement environment in production and Disaster Recovery (DR) environments oncloud or on premise with the help of infrastructure team

Lead design and implementationof complex enhancements or On-board / integrate new applications effort for anexisting client. Work as per the project plan and ensures that assigned tasksand responsibilities are fulfilled in a timely fashion

Investigate and troubleshootcomplex technical issues independently, perform root-cause analysis for highseverity issues and provide permanent resolution

Work with technology vendorfor product issues, technology evaluation and design reviews

Optimize system configurationsfor performance improvement

Emergency support inproviding technical resolution on high severity incidents in productionenvironment

Capture and translatecustomer s new requirements (may include customization or advanced technicalefforts) into operational and engineering goals

Lead and participate incontinuous improvement initiatives, identify ways to improve client delivery byintroducing technology innovations or processes re-engineering to increaseefficiencies of the team

Work with product vendors todiscuss product roadmap and releases, manage patches / hotfix rollouts and planfor major product upgrades

Coordinate with client / clientteams at onsite / globally, discuss issues and resolutions. Identify the risksand mitigation plan. Timely escalation of issues to avoid business disruption

Enabling business developmentby assisting in request for proposal, efforts calculation, cost estimations andpre-sales

Lead process complianceactivities by identifying and driving initiatives that are relevant for theproject delivery across the practice development and help factor reusabilityand related benefits

Support the practice bydelivering access manager training to new hire, take brown bag session tobenefit other engagements

Operate as an advisor for theclient, connect with a vendor and help them to elect the best solution forresolving the identified / possible technical issues or security threats in thesystem / infrastructure

Work with the team togenerate service management metrics and reports, KPI / KRI and reports foraudit, governance and service improvements plan as per the business requirementand industry standard

Reviewsand ensures compliance of technical documents including architecture/designguide, operating instruction manuals, system and configurations documentation,work instructions / run-books, processes, standards and procedures



5 plus years in Access Management (AM) and other Identity and Access Managementservice delivery

Experiencein managing large engagements running common AM solution(s) (CA-SiteMinder/ IBMSAM/ Oracle AM/ PingFed/PingAccess / Okta/ Azure AD/ ForgeRock AM)

Strongunderstanding of enterprise access management and multi-factor authentication

Experiencein configuring and deployment of Single Sign-on, attribute-based accesscontrol, Proxy based application, strong authentication using access managementproducts

Knowledgeof cloud platforms (AWS, Azure, GCP etc.) experience in deploying and managingAM solutions on cloud platforms. AWS is preferred

Knowledgeand / or experience with Active Directory Domain Admin (Active Directory design& architecture, Group Policy, Windows Server, Security, Active Directorytroubleshooting) in production environment

Strongunderstanding of LDAP domain including Kerberos, certificate and otherauthentication mechanisms

Experiencein performing administrative tasks such as configuring rules and policies,email templates, authentication store etc. on AM tools

Strongexperience in federation concepts like SAML 2.0, WS-FED, OpenID OAuth 2.0

Goodknowledge of Web / Application servers (e.g. IIS, WebSphere, WebLogic, JBoss,and Apache etc.)

Strongtechnical knowledge of authentication and authorization protocols: OIDC, SAML,XACML, LDAP

Experienceworking on various operating systems such as Windows, Linux, Solaris etc.

Workingknowledge on Databases such as MS SQL, Oracle, mySQL

Goodunderstanding or hands-on experience on JSON, REST and SOAP

Experiencein integration of AM tools (i.e CA SiteMinder) with IGA tools (i.e. SailPoint)

Abilityto create, plan, and execute advanced any AM product trainings andindependently drive proof of concepts around fine/coarse grained access controlon heterogeneous IT applications

Shouldhave good knowledge of AM Disaster recovery processes and testing

Well-versed with IT service management (ITIL)processes and experience in managing tasks and operations support

Understandingof security and privacy and IAM controls

Experience service delivery, SLA/OLAs,reporting and ITSM tools like ServiceNow, Remedy etc. along with a strong senseof customer satisfaction

Excellent verbal and written communicationskills

Advanceddocumentation skills for drafting / designing the content for clientpresentation, reporting, new opportunities followed by effective presentationskills

Flexibility to work outside business hoursfor handing the business critical issues

Bachelor'sdegree, preferably in Computer Science, Information Technology, ComputerEngineering, or related IT discipline; or equivalent experience.

Willingness totravel up to 15%.


Understandingof DevOps, Virtualization and IT Infrastructure, Network Protocols (SSL, SSH,FTP, SMTP, HTTP and


Understandingof various IT / Security technologies- Including DNS, Exchange, Firewalls, VPNGateways, IPS, Proxy and PKI

Software development life cycle (SDLC) processesand Agile delivery methodologies (Lean, SCRUM etc.)

Oneor more certifications on ITIL, PRINCE2, ISO27001, CISSP, CIAM Productcertifications ForgeRock etc.

Exposureto other security domains

Howyou ll grow

At Deloitte, ourprofessional development plan focuses on helping people at every level of theircareer to identify and use their strengths to do their best work every day.From entry-level employees to senior leaders, we believe there s always room tolearn. We offer opportunities to help sharpen skills in addition to hands-onexperience in the global, fast-changing business world. From on-the-job learning experiences toformal development programs, our professionals have a variety of opportunitiesto continue to grow throughout their career.


At Deloitte, we knowthat great people make a great organization. We value our people and offeremployees a broad range of benefits.

Deloitte s culture

Our positive andsupportive culture encourages our people to do their best work every day. Wecelebrate individuals by recognizing their uniqueness and offering them theflexibility to make daily choices that can help them to be healthy,centered, confident, and aware. We offer well-being programs and arecontinuously looking for new ways to maintain a culture where our people exceland lead healthy, happy lives.

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Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.