Deloitte Talent Services Lead Specialist, Learning & Development in Norfolk, Virginia
Talent Services Lead Specialist, Learning & Development
The Learning Delivery team partners and collaborates with many parts of the talent organization to enable the delivery of learning programs.
Work you'll do
Act as a learning and talent development specialist focused on the delivery of effective and leading-edge learning and development deployment strategies to achieve business goals. Develop and execute an optimum delivery strategy through collaboration with the Development Leader, Program Manager, and Delivery Manager for assigned programs and by leveraging Talent Services across US and USI.
Partner with Development Leader/Program Manager and Delivery Manager to establish delivery strategy and approach for assigned learning programs
Team with Program Managers to document program delivery requirements for assigned programs throughout planning phase and coordinate and communicate with Talent Services, National Meeting & Events Services (MES), and others impacted by the program requirements
Take lead responsibility for overseeing the execution of the delivery processes for assigned learning programs, teaming with the Program Manager, MES, and others as appropriate and properly leveraging Talent Services resources in accordance with the Talent Services Delivery scope of services
Demonstrate business, industry and program knowledge to be effective in delivering assigned programs
Provide knowledge support in regards to delivery processes, tools and technology in support of learning
Manage other Talent Services staff as appropriate, delegating effectively according to the Talent Services Delivery scope of services
Ensure policies, programs and guidelines are followed by the team and manage escalations and exceptions, as needed
Perform other job-related duties as assigned
The mission of Talent Services improves efficiencies and operational excellence, delivers strategic and transactional services, institutionalizes operations efficiencies and quality and enhances ability to scale and reduce cost structure. Talent Services focuses on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Learning & Development (previously called Centers of Excellence or COE)
Bachelor's Degree; Minimum 6 years of related experience
Exceptional project management skills
Strong organization and communication skills
Ability to work effectively and independently in a fast-paced, multi-tasking environment
Strong strategic-thinking skills with an ability to collaborate with team members on best practices
Consultative approach toward clients
Sound leadership skills
Proficient Microsoft Office skills
Travel Required 25-30%
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.