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Deloitte HST Functional Senior Analyst in Newton, Massachusetts

Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a daily collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you'll do/Responsibilities

  • Responsible for development and scripting of data scripts using PL/SQL and Oracle database.

  • Onsite coordinator for ensuring timely execution of planned data scripts

  • Support monthly and quarterly releases and perform Post-production monitoring and validation of code fixes.

  • Leading support operations and activities by developing deep functional and technical knowledge of the applications

  • Analyzing issue trends to uncover areas of opportunity for automation

  • Implementing automation and enhancements, managing ticket queues and monitoring adherence to KPIs and SLAs

  • Support the implementation of data integration requirements and develop the pipeline of data from raw to curation layers including the cleansing, transformation, derivation and aggregation of data.

  • Communicate effectively (written and spoken) and work with the multi-location development teams and self-manage own work

  • Support in the development of technical solutions to business problems. Triage incidents and production defects.

The Team

Our Human Services Transformation team works to help transform how our clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.

We deliver large, complex systems development and transformation projects enabling us to collaborate with clients who serve those most in need. Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do "more with less," and rethink the way they deliver services.

Qualifications

Required

  • 3 or more years of consulting and/or industry experience

  • 3 years of relevant consulting experience, aligning IT systems with organization business processes.

  • Limited immigration sponsorship may be available.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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