Deloitte Senior Consultant (Market Gravity) - NYC in New York, New York

Senior Consultant (Market Gravity) - NYC

As a Senior Consultant with Customer Strategy & Applied Design s Market Gravity, you will inspire and lead multi-talented teams to get big ideas to market - you relish tacking complex problems and are able to confidently bring design-led thinking to the table to create solutions that work for the customer whilst also meeting broader business requirements.

What you will do

You will take part in projects that inject entrepreneurial spirit into our corporate clients. As a Senior Consultant at Market Gravity you will be the engine room for the business in terms of projects and delivery. This means understanding clients needs, and going that extra mile to make sure the team delivers great work.

Lead smaller projects and work streams within programs, often acting as the lead for the Proposition and Commercial team, working within a cross-functional MG team (combining consulting, design and insight) to design and deliver new propositions

Actively contribute to shaping and delivering an awesome final solution for the client

Build trusted client relationships, you will be the go-to person for your project or work stream, contributing in client interactions from workshops to senior team presentations

Support with project planning and with budget management

As well as project work, you will support MG growth by

Taking an active role in training and coaching MG team members

Identifying and supporting the shaping of on-sell opportunities

Supporting senior team members with proposal writing and business development

Supporting Market Gravity marketing and profile raising activities

The team

Customer Strategy & Applied Design

Our Customer Strategy & Applied Design team focuses on helping clients discover, design, and prototype customer growth strategies and innovation portfolios to create and drive change in a digital world. We bring knowledge and offerings to uncover the behaviors, motivations and preferences of our clients customers and develop new experiences for them. Our team of professionals has deep capabilities in strategy, customer experience, digital strategy and innovation.

We deliver set of customer focused work:

  • Customer Strategy | Help clients build capabilities to better understand customer value drivers and make choices about the markets and segments they serve through digital, social, and mobile channels; optimize pricing decisions and shape the most strategic issues on the CMO agenda

  • Customer Experience | Help clients improve the quality, nature and power of interactions between the customer and the organization across the lifecycle of sales, marketing and service at each and every touch point.

  • Applied Innovation | Help clients rapidly design, prototype and launch new businesses and experiences, translating insights on human behavior from design-led methods into offerings and technologies that delight customers and drive growth

  • Digital Strategy | Help clients understand, envision and articulate digital as a business strategy aligned with their CEO s agenda and then craft a plan to embed everything they do with the latest technology solutions and business models to compete in the marketplace for customers and talent

Required skills

Bachelor s degree in a relevant field (business, design, research) OR equivalent experience

Five plus years relevant consulting or industry experience in design user experience, digital or ecommerce

Minimum 2 years of experience managing technology engagements

Experience leading a team of direct reports

Willingness to travel up to 50%

Experience leading pursuit or sales team

Experience leading a team of direct reports

Strong oral and written communication skills, including presentation skills

Strong problem solving and troubleshooting skills

Ability to work both independently and as part of team

Willingness to mentor junior staff

Strong analytical and technical skills

Preferred skills

We also look for skills across three dimensions, technical skill, leadership and entrepreneurialism.

How you ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#home

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html

Deloitte s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.html

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html

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Category: Management Consulting

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled