Deloitte Salesforce Implementation Sr Solution Specialist – ConnectMe in New York, New York
Salesforce Implementation Senior Solution Specialist ConnectMe
Are you passionate about working with cutting edge Salesforce.com technologies? Does the opportunity to work on Salesforce.com-based solution that is changing the way that companies are engaging with their employees excite you? The ConnectMe CoE team is at the center of building, implementing, and supporting the digital workplace of tomorrow for our clients
Based out of our US Delivery Centers in Orlando Florida, Mechanicsburg Pennysylvania or Gilbert Arizona, you will work with the Deloitte Consulting organization to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. If not local to one of these locations, we can help by providing relocation assistance depending on how far you are moving.
Our centers house a multitude of specialists, ranging from systems designers, architects and integrators, to creative digital experts, to cyber risk and human capital professionals. All work together on diverse projects from advanced preconfigured solutions and methodologies, to brand-building and campaign management. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel.
Work you ll do:
As a Salesforce Implementation Senior Solution Specialist within ConnectMe, you will use your knowledge of and experience with innovative Cloud technologies and trends to optimize business results by:
Being directly involved in the continuous development of ConnectMe, Deloitte s proprietary product built on the Salesforce.com platform.
Working with your clients to understand their functional and technical requirements in order to architect solutions to solve their business issues.
Being responsible for delivering systems and enhancements developed from established requirements by working closely with Onshore counterparts, clients, developers, implementation partners etc.
Providing your expert knowledge of Salesforce.com to support the implementation of the product to our clients.
Supporting the team by building custom demos of the product to show clients the power of ConnectMe
Being a knowledgeable liaison with Onshore/Offshore counterparts and business stakeholders providing technical solution options and recommendations
Working with SFDC Service Cloud, Sales Cloud or Force.com in application design, architecture and development using Salesforce.com
Provide ConnectMe configuration solutions to client needs
Debugging and resolving custom components including integration components for SFDC, SFDC APIs, Apex controllers, Apex Web Services, Apex call out, outbound messaging, SFDC data loaders and ETL Tools - e.g. Datastage
Act as end-to-end implementation consultant for clients, navigating them through implementations leveraging design thinking and agile techniques
Provide sales support as needed including acting as a subject matter expert and potentially configuring system for client demos with quick turnaround time
Work closely with cross-functional teams including product center of excellence team, product development team etc.
Experience leading / managing a work stream on enterprise implementations
Strong problem solving, communication and troubleshooting skills with the ability to exercise mature judgment
Ability to act as both a functional and technical architect for Salesforce deployments
Up to 15% travel required.
4 years of related experience in Salesforce
Strong understanding of SDLC methodologies
Experience with Service Cloud and Communities
Strong technical foundation with advanced structured programming - APEX, Force.com, .Net, Java, SOA
Experience working in Agile environments
Experience working with code migration tools like Github, Jenkins etc.
Experience working with Salesforce Lightning
External consulting experience with a big consulting firm
Bachelor's degree strongly preferredin computer science, information systems, or other technology-related field
Salesforce Service Cloud, Sales Administrator and App Builder Certifications
Knowledge of the HR function & processes
About Deloitte Consulting s Human Capital as a Service
Human Capital as a Service (HCAS) is focused on developing and delivering a Human Capital Platform of products and research, enabling digital organization and helping clients improve their performance and better adapt to disruption in their business. HCAS delivers insights to clients through a modern, digital destination for employees, managers, and HR Professionals. This offering helps organizations to move faster, adapt quickly, learn rapidly, and embrace a dynamic workforce. Learn more about Deloitte's Human Capital as a Service at https://www2.deloitte.com/us/en/pages/human-capital/solutions/human-capital-platform-and-innovation.html
Today s employees are digital consumers. They expect to interact with colleagues, access information and connect to work with the same ease they have at home. This is why Deloitte created ConnectMe - A portal, mobile, workflow, and case and knowledge management for HR service delivery.
ConnectMe enables a digital workplace using data and insights to connect the workforce to what they need, where and where they need it. It allows HR to integrate and streamline information across various system through a personalized dashboard. Learn more about ConnecMe at https://www2.deloitte.com/us/en/pages/human-capital/topics/improve-employee-experience-management-connectme.html
How you ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
Deloitte s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world.
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals.
Category: Management Consulting
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled