Deloitte QRM Risk Manager - Consumer (Enabling Senior Manager) in New York, New York

QRM Risk Manager - Consumer (Enabling Senior Manager)

Deloitte Consulting LLP's Quality Risk Management Group (QRM)

Two of the most important factors in being one of the best consulting practices in the world are managing the quality of our work and the risk associated with our client engagements. The Quality and Risk Management (QRM) Program provides an integrated approach for consistently delivering high quality results to our clients by providing comprehensive processes and tools for Quality Management and Risk Management.

More about the Risk Manager (Enabling Senior Manager) Role:

Deloitte Consulting LLP s Quality and Risk Management group is seeking Risk Managers who will be responsible for supporting various Deloitte Consulting practices. Ideal candidates must have extensive experience in managing the negotiation and administration of large professional services contracts.

Ideal candidates will have experience with complex technology implementations and service contracts along with a Consumer industry focus in the areas of Consumer Products, Retail, Auto, Transportation or Hospitality desired.

Work You ll Do

General duties include:

Guidance and support to senior business leaders within the firm

  • Serves as liaison between firm leadership and the Office of General Counsel.

  • Is responsible for advising practice leadership on potential quality and risk management issues within his/her designated Industry and/or Service Area/Line(s);

  • Provides guidance on risk mitigation strategies, contract formation and contract management;

  • Facilitates internal compliance with contract terms, risk management policies and procedures, and management directives.


  • Facilitates engagement review process for higher risk engagements and participates in pricing decisions;

  • Consults with firm Principals and Directors on Requests For Proposals, Teaming Agreements, and Non Disclosures Agreements;

  • Conducts Risk Consultations for selected higher risk engagements prior to proposal submission;

  • Helps interpret contract requirements and obligations and provides guidance to engagement teams.

Contract Negotiation

  • Negotiates professional services contracts with a primary focus on reducing and mitigating delivery and contractual risks associated with the services being provided;

  • Professional services contracts include Master Services Agreements, Statements of Work, Engagement Letters, Professional Services Agreements, Subcontractor Agreements, Teaming Agreements, Non-Disclosure Agreements, and other similar or related agreements.

Contract Management

  • Helps interpret requirements of the contract;

  • Monitor compliance with professional standards and contractual obligations;

  • Analyze and assess potential impacts associated with contract delivery risks;

  • Assist in client negotiations with clients to resolve contractual issues;

  • Provides guidance to reduce project risks, adjust contract requirements to accommodate changing project circumstances, and manage stakeholder expectations to contractual obligations and agreed upon performance standards.


  • Education: BBA/BA/BS in related field, Masters Degree is desirable

  • Experience Requirements: Minimum 10 years of direct contract negotiation and management experience

  • Location: Flexible

  • Travel Requirements: Willingness and ability to travel approximately 50%, flexibility required based on candidate location and role

Other Preferred Skills:

  • Experience in Consulting field and a professional partnership desirable

  • Ability to evaluate risks associated with large professional service engagements

  • Experience in RFP analysis, including contract terms and conditions

  • Experience and ability to work directly with senior level individuals (internally and externally)

  • Strong oral and written communication skills

  • Ability to handle fast paced, multi-task environment

  • Ability to work autonomously

How You ll Grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at

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Category: Management Consulting

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.