Deloitte Jobs

Job Information

Deloitte Medicaid SME - Human Services & Transformation in New York, New York

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

Work you'll do

  • Assist with Medicaid state-wide operations

  • Provide Non-Magi Medicaid eligibility and case management operations expertise

  • Organize and deliver services on a cross-section of complex projects

  • Actively participate in development of business and vendor relationships

  • Participate and lead aspects of the proposal development process

  • Participate in pre-sales, proposal, and RFP initiatives

  • Manage project(s) financials including development of financial plans

  • Provide counseling & coaching, oversight, and support for delivery teams and staff

  • Actively participate in staff recruitment and retention activities and provide input and guidance into the staffing process

    The team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.



  • 10+ years experience with Medicaid

  • 5+ years experience within Medicaid state-wide operations

  • Bachelor's degree required

  • Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.


  • Experience in the following - Operating Model Design, Advising Clients, Medicaid, Medicaid Eligibility, Medicaid Managed Care, Case Management Services, Strategy, Operating Model and Transformation, Operating Model Changes, Eligibility and Enrollment, Business process redesign

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.