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Deloitte Healthcare Strategy Senior Manager in New York, New York

Strategy & Analytics

TS&BT Healthcare Senior Manager

Monitor Deloitte's Strategy practice brings together several key capabilities to architect integrated programs that transform our clients' businesses, including Strategic Growth Transformation, Transformation Strategy & Design, Technology Strategy & Business Transformation, and AI & Data Strategy.

Strategy professionals will serve as trusted advisors to our clients, working with them to make clear data-driven choices about where to play and how to win - ultimately driving growth and enterprise value.

Within Monitor Deloitte, the Technology Strategy & Business Transformation (TS&BT) market offering helps clients unlock business agility and sustainable value through technology. We reimagine the technology + business relationship by architecting future business and technology strategies, operating models, platforms, ecosystems, and capabilities into integrated business solutions. We orchestrate the breadth of Deloitte to co-create business value across the C-suite and to the board.

Industry - Who we serve

At Deloitte, we focus on helping clients transform their strategic vision into innovative, practical health care solutions that support their business goals today and tomorrow. Deloitte's Life Sciences & Health Care practice is among the largest in the world, with FY19 year-end revenues totaling $4.3 billion and an extensive network of over 24,000 knowledgeable, skilled and experienced professionals in 90 countries dedicated to the LSHC Industry. Our practice delivers distinctive services to the country's largest national and regional health plans, 10 of the 10 largest healthcare systems and 8 of the 10 largest for-profit healthcare systems in the US.

The mission of Deloitte's Life Sciences & Health Care practice is to provide innovative service offerings and a holistic approach to the health care market, resulting in measurable impact on patients' journeys. Our practice offers a distinctive menu of professional services delivered in an integrated approach that address all segments of health care and life sciences.

Work you'll do

As leaders in providing professional services to the Life Sciences & Healthcare industry, Deloitte works with clients to address a range of critical issues brought on by globalization, advances and disruptors in technology, regulatory changes, competition, and the changing demands of their customers.

You will develop technology strategies to increase a company's profitability, catalyze growth, and ultimately deliver value across the stakeholder set. You will determine the platforms to adopt, the architectures to build, the ways of working to change, and the capabilities improvements required to operate at efficient scale. As a trusted advisor, you will be expected to craft quality deliverables and effectively manage the team and day-to-day relationships - whether on a small engagement or as part of a larger transformation. When not serving clients, Senior Managers participate in the development and presentation of proposals for business development activities.

A Senior Manager at Deloitte will manage and deliver components of client engagements that identify, design, and implement technology solutions to solve our client's most complex business challenges. A Senior Manager at Deloitte is expected to contribute to the firm's growth and development in a variety of ways, including:

  • Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk

  • Client Management: Manage day to day interactions with executive clients and sponsors

  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies

  • Practice Development & Eminence: Develop practical solutions and methodologies; develop "thoughtware" and "point-of-view" documents; participate in public speaking events; get published in industry periodicals

  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

  • Educate clients on the latest technology trends and implications for their business

  • Design actionable strategies and roadmaps that clients can utilize to deliver business value

  • Develop financial models depicting both the financial obligation and future value of future technology implementations

  • Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

  • Formulate planning, budgeting, forecasting and reporting strategies.

  • Manage full life cycle implementations.

  • Develop statements of work and/or client proposals.

  • Identify business opportunities to increase usability and profitability

  • Interact with program leadership, governance, and change enablement teams.

  • Develop and manage vendor relationships

  • Design and facilitate client workshops

  • Manage resources and budget on client projects

Qualifications

Required:

  • 10+ years of relevant consulting or industry experience

  • At least 6 years of experience managing large technology engagements (min. of 2 full life cycle implementations)

  • Experience, either functioning as a Senior Manager in a Consulting environment or managing teams in an Operating environment. In either scenario, experience focused on the intersection of Technology and Strategy to include Corporate & Business Unit Tech Strategy and Business Transformation.

  • Experience working with senior executives crafting and implementing strategies for technology improvement to articulate leading business issues and trends, including the associated technology implications within one or more industries

  • Strong program management skills with experience managing and delivering complex and critical programs

  • Exhibit a passion for technology and have a thirst to continually learn and keep pace with the accelerating change across multiple technologies and solutions

  • Must have participated in one or more projects involving:

  • Technology strategy definition

  • Technology value / business case formation (e.g. cost to achieve and cost to operate models)

  • Vendor selection (e.g. service providers, software providers, ERP platforms)

  • Technology outsourcing advisory

  • Technology capability and skillset assessments

  • Technology cost optimization

  • Enterprise and solution architecture

  • Possess excellent oral and written communication skills

  • Possess ability to influence others, lead teams, and mentor junior staff

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Travel up to 50%. Note: While 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.

  • Limited immigration sponsorship may be available

Preferred:

  • Ability to work independently and manage multiple task assignments

  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Eagerness to mentor junior staff

  • An advanced degree in the area of specialization (MBA Preferred)

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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